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“ERP Trends – the 2019 Gartner Hype Cycle for Postmodern ERP” by Denis Torii

by Debbie Wilson  |  August 19, 2019  |  Comments Off on “ERP Trends – the 2019 Gartner Hype Cycle for Postmodern ERP” by Denis Torii

“Nobody cares about ERP anymore”. That is a statement that I’ve been hearing through the years. Well, my team’ YoY growing workload shows that this is far from the truth. And one of the inquiries we get a lot is about how can CIOs and application leaders improve how their ERP strategies can support their enterprises’ journey into the future. While we as a team don’t believe that this is just a matter of new technology, it certainly is one of the enablers of that future vision.

And Gartner does offer to our clients a set of research notes we call the “Hype Cycles”. They provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. We publish new versions every year and this year’s Hype Cycle for Postmodern ERP has just been released (Gartner clients can access my team’s update here: link).

For those that have never seen this, these are the 5 phases of a Hype Cycle:

Technology Trigger: A potential technology breakthrough kicks things off. Early stories and media interest trigger significant publicity. Often no usable products exist and commercial viability is unproven. Let the hype begin!

Peak of Inflated Expectations: Early press produces a number of success stories — often accompanied by scores of failures.

Through of Disillusionment: Interest diminishes as experiments and implementations fail to deliver. Producers of the technology shake out or fail. Investments continue only if the surviving providers improve their products to the satisfaction of early adopters.

Slope of Enlightenment: More instances of how the technology creates real-world benefits start to come up. Second- and third-generation products appear from technology providers. More businesses fund pilots; conservative companies remain cautious.

Plateau of Productivity: Mainstream adoption starts to take off. Criteria for assessing provider viability are more clearly defined. The technology’s broad market applicability and relevance are clearly paying off. Early investors and adopters celebrate.

The power of this note comes from understanding the risks, opportunity and maturity of technology at each stage, and decide to:

  • Adopt early
  • Wait until you have analyzed cost-benefits further
  • Delay investment completely until you see commercial value and demonstrated success

Our team has shared our vision to topics such as:

  • Cloud ERP for Global Enterprises
  • ERP and Agile for ERP Support
  • Blockchain for Postmodern ERP
  • Enterprise Business Capabilities (EBC) and many more

So, is that first statement true? Maybe that three-letter word will change with time (have you heard about EBC?), but it’s far from being a static world as you can see…

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Category: applications  erp  

Deborah R Wilson
Managing Vice President, ERP Strategy Team
12 years at Gartner
20 years IT industry

Deborah Wilson, a recovering Gartner research analyst, leads the Gartner ERP strategy research team. Read Full Bio

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