Gartner Blog Network

Posts from Date:   2009-10

Please Don’t Change My User Interface

by Debbie Wilson  |  October 30, 2009

I find a strikingly curious conundrum happening in procurement automation.  There has been a well-known, long-term challenge with the usability of applications in e-procurement, e-sourcing, etc, and clients have begged for quicker screen refresh times, fewer clicks and more intuitive screen lay-outs.  But what I’ve observed recently is that when vendors try to respond to […]

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Some thoughts as I finish up a European Tour

by Debbie Wilson  |  October 23, 2009

I am just wrapping up a tour of several European cities – including Paris, Geneva, Lausanne, Frankfort and Vienna.  It’s always a pleasure to visit clients here but this trip has been especially gratifying.  In past trips, it has generally taken a fair amount of time to work through terminology and concepts with clients so […]

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Answering Ariba’s 9r1 Upgrade Call

by Debbie Wilson  |  October 15, 2009

You can pretty much assume that when I haven’t blogged for a while – something is up.  That has certainly been the case over the last month, as I have been buried with calls from Ariba customers of older on-premise products version 8.2 and 4.4 and older – asking about their options now that Ariba has […]

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