Gartner Blog Network

Deborah R Wilson
Managing Vice President, ERP Strategy Team
12 years at Gartner
20 years IT industry

Deborah Wilson, a recovering Gartner research analyst, leads the Gartner ERP strategy research team. Read Full Bio

“The Gartner ERP Magic Quadrant is here! Find your horse in this race.” by Tim Faith

by Debbie Wilson  |  July 27, 2020

The Magic Quadrant for Cloud ERP for Product Centric Enterprises has arrived!  We published the Critical Capabilities for Cloud ERP for Product Centric Enterprises too.  So much content!  For those with Gartner accounts, you will find a wealth of information in both documents.  As a teaser for those thinking about becoming Gartner customers, below is […]

Read more »

“The 2020 ERP Market: Single dip or double dip ahead?” by Chris Pang

by Debbie Wilson  |  July 17, 2020

Hard to believe, but we are more than half way through the year and as is tradition we use this time to update our year end and beyond forecast. Now for many years we’ve been quite optimistic, but unfortunately this is not a normal year. So from a +9% growth in 2019, we’re now looking […]

Read more »

Register Now for Free Gartner Panel Discussion: Adapt Core Business Apps (ERP, Procurement, Finance, HCM) to Lead COVID-19 Recovery and Renewal

by Debbie Wilson  |  July 3, 2020

July 9 2020 – EDT:  11:00  BST:  14:00 Register HERE Come listen in to analysts Paul Schenck, Ron Hanscome, Micky Keck and John Van Decker COVID-19 severely altered existing plans for enterprise resource planning (ERP) and other core system upgrades and projects. Application leaders face uncertainty over future budgets and higher-than-usual demands for application agility […]

Read more »

“Out Of Unplanned Disruption Comes New Opportunity – A Snakehead Story” by Duy Nguyen

by Debbie Wilson  |  July 1, 2020

In 2002, the first snakehead fish was found in a pond in Crofton, Maryland.  By 2020, this destructive invasive species could be found all over the U.S. East Coast from the Maryland Chesapeake Bay all the way up to the state of Maine.  With no known natural predators, many states have encouraged anglers and fishermen […]

Read more »

“SAP S/4HANA Application Services Magic Quadrant: To Lead or not to Lead, that is the question” by Fabio Di Capua

by Debbie Wilson  |  June 17, 2020

Since joining Gartner 4 years ago, every client has challenged me with this Hamletic question on which provider they should pick amongst the ones in the Magic Quadrant. One of my friends, a Global CIO for a $8Bn company once told me: “service provider selection is very easy, just pick the top vendor in the […]

Read more »

“The ERP Orchestra: A Beautiful Listening Experience” by Paul Saunders

by Debbie Wilson  |  June 1, 2020

As companies are looking to build the flexibility and agility into their operations that Postmodern ERP and Enterprise Business Capabilities (EBC) has talked about for years, there is an interesting dynamic taking place. Business boundaries are blurring; the distinctions between who is an ERP company, a service provider, a hyperscaler, a systems integrator is harder […]

Read more »

“How Midsize Enterprise CIOs Can Reduce Their ERP Customization” by Alexander Buschek

by Debbie Wilson  |  May 18, 2020

When I was a CIO in midsize enterprises before I joined Gartner a little more than a year ago, I had to deal with a highly customized ERP system. Users insisted on customizations that basically only prevented them from doing one more click. The vendor (I don’t tell you who it was, because the pattern […]

Read more »

“Solving all our ERP problems through solution replacement… or not” by Denis Torii

by Debbie Wilson  |  May 8, 2020

Throughout these last 4 years at Gartner, I had the opportunity to interact with a big bulk of clients that were facing a diversity of challenges with their ERP applications. Problems ranging from very painful implementations to costly and unstable ERP landscapes represent a representative volume of issues that led to those interactions. At some […]

Read more »

“Getting Back to Normal” by Paul Schenck

by Debbie Wilson  |  April 29, 2020

The shutdowns related to the pandemic have been going on for weeks now. People are anxious to get back to normal. Getting back to normal will help the economy. This concept of returning to normal to improve financial position can carry over to ERP projects. Returning to normal functionality out-of-the-box instead of highly customized processes […]

Read more »

“Crisis or Business As Usual? Conway’s Law for Today” by Tim Faith

by Debbie Wilson  |  April 6, 2020

Conway’s Law (not actually a “law” law, but one of “those” geeky laws) posits that “organizations that design systems are constrained to produce designs which are a copy of the communications structure of these organizations.” If ERP is the backbone or foundation of the Digital Business (and we think it is), then times like these […]

Read more »