Gartner Blog Network

Deborah R Wilson
Managing Vice President, ERP Strategy Team
12 years at Gartner
20 years IT industry

Deborah Wilson, a recovering Gartner research analyst, leads the Gartner ERP strategy research team. Read Full Bio

“Do You Really Have To Upgrade Your ERP To Innovate?” by Duy Nguyen

by Debbie Wilson  |  December 10, 2018

  For the past 20+ years, most customers have spent the majority of their time, money, and resources just to keep up with vendor’s software changes, system updates, and integrations.  With cloud vendors pushing for SaaS adoption of core ERP functionalities, customers can focus more on adopting new features and innovations.  Is this marketing hype […]

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“ERP – Empathy, Relationships and Partnering” by Paul Saunders

by Debbie Wilson  |  November 30, 2018

ERP – Empathy, Relationships and Partnering. Why ERP vendors don’t get it but my taxi driver does. I’m sitting at Helsinki Airport after a wonderful couple of days meeting with Gartner clients and discussing their challenges and opportunities for their ERP programs. Each Gartner client has unique goals and ambitions but all appear to have […]

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“Tofurky – The Credible Alternative” by Denise Ganly

by Debbie Wilson  |  November 23, 2018

Credible alternatives…everyone seems to be trying to find them. Households around America celebrated Thanksgiving this week. Most sat down around a table laden with the traditional roast turkey dinner; however, not everyone did. Some families sought credible alternatives to the turkey centrepiece. Maybe it was tofurky because someone’s date was vegetarian. Or Aunt Sue brought […]

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“Cloud ERP can be quicker, cheaper and easier than on-premises – or not” by Denis Torii

by Debbie Wilson  |  November 19, 2018

In the very early days of SaaS (including ERP) apps, end customers would hear vendors compare cloud apps with traditional on-premises deployments: Cloud applications are quicker to implement Cloud applications are cheaper to sustain Cloud applications are easier to adopt Gartner has been for years telling our customers that these are too simple, and in […]

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“ContinuousNEXT for ERP” by Paul Schenck

by Debbie Wilson  |  November 13, 2018

Last month Gartner held its annual Symposium/ITxpo event in Orlando. It was a fantastic gathering and I would recommend all readers attend it next year or another ITxpo at one of the 8 other locations around the globe. One of the key concepts shared was the ContinuousNEXT approach to driving digital transformation. Change is constant […]

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“We don’t just want intelligent apps – we want Skynet…” by Mike Guay

by Debbie Wilson  |  November 5, 2018

  I was speaking with a Gartner client at an onsite visit late last year about their ERP strategy.  After a high level discussion of scope, the conversation moved to questions about new technologies being applied to enterprise applications. Of particular interest was how the major ERP vendors are investing in AI and Machine Learning […]

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“Agile ERP?  Agile ERP!” by Tim Faith

by Debbie Wilson  |  October 26, 2018

There’s an interesting phenomena I’ve noticed within the ERP world over the past few years.  There’s this idea of agility within Enterprise Applications, and more specifically ERP.  It started from a general idea of “business agility”.  Indeed, if ERP had all the data, then there must be some way to get data out of it.  […]

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What to Do With RPA

by Debbie Wilson  |  October 18, 2018

RPA (robotic process automation) is hot!  This term – which refers to small “bots” that automate manual tasks – has ranked between #5 and #7 in searches on over the summer.  To satisfy the demand for information on RPA, Gartner has published many works on the subject, including a market guide and several deployment […]

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“What’s All This Talk about Cost Optimization?” by Joseph Provenza

by Debbie Wilson  |  October 12, 2018

There is a lot of discussion on the topic of cost optimization these days, especially in midsize enterprises (MSEs). That is not hard to understand given limited budgets and other constraints of smaller organizations. But this is not any different than it has been over the years as organizations are always looking for ways to […]

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“The Rise of Planet of the Apps” by Duy Nguyen

by Debbie Wilson  |  October 4, 2018

The Rise of Planet of the Apps – The Diminishing Era of Human and Business Interactions Isn’t it true?  Our daily lives today revolve around using apps to complete tasks in minutes that otherwise would have taken hours if not days.  For example, I lost my debit card three days ago and when I access […]

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