Gartner Blog Network

Deacon D.K. Wan
Research Director
1 years at Gartner
23 years IT Industry

Deacon is the Research Director of Gartner Application Strategy and Governance. Experts in digital innovations, product management, partnership, payments,mobile & e-commerce,BD. Read Full Bio

Predicts 2018: Application Strategy and Governance

by Deacon D.K. Wan  |  December 16, 2017

See all the latest factors affecting Application leaders in 2018 regarding Multiple governance, Modernization, Startup product management and engineering culture, API.   Predicts 2018: Application Strategy and Governance Published: 14 December 2017 ID: G00346871 Analyst(s): Matthew Hotle | Paolo Malinverno | Stefan Van Der Zijden | Mark O’Neill | Deacon D.K Wan | Mike Gilpin […]

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A Day in the Life of a Product Manager

by Deacon D.K. Wan  |  November 22, 2017

Many organizations do not fully understand the role of the product manager.    Check out our latest research note from interviewing some great product managers, their tasks and advanced planning .  And see how a product manager’s week can be so very different from a project manager.    And how Product Managers interact with business stakeholders, […]

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Conversational AI for Digital business success

by Deacon D.K. Wan  |  October 24, 2017

Going to be interesting week for Conversational AI and look at all these hot buzz words tagged for next week GoldCoast symposium #GartnerSYM meetings AI artificial intelligence CAP conversational AI platform CX consumer experience IoT Internet of Things NLP natural-language processing UI user interface UX user experience VCA virtual customer assistant VPA virtual personal assistant Check […]

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Gartner Symposium/ITxpo @ Gold Coast, Australia, Oct 30 – Nov 2 2017

by Deacon D.K. Wan  |  October 18, 2017

Look forward to see you all in Gold Coast, Australia, Oct 30 – Nov 2 2017 @ Gartner Symposium/ITxpo #GartnerSYM!speakerDetails-11122579  

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Four Techniques for Improving Application Performance When Faced With Poor Quality Internet Connectivity

by Deacon D.K. Wan  |  September 29, 2017

Dont let bad internet connectivity affect your application performance. Poor internet connectivity does not have to equate to bad customer experiences. Even in regions with low average connection speeds, I&O leaders focused on infrastructure delivery can leverage the four techniques in this research to deliver superior application performance and reliability.   Four Techniques for Improving […]

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Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success

by Deacon D.K. Wan  |  September 13, 2017

Is your organisation ready for Conversational AI? Application leaders have traditionally favored a mobile- or digital-first strategy for user experience, but conversational AI fundamentally redefines both. They should prepare to exploit “AI-first” in their application strategy for digital business in the new paradigm. Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success […]

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Hype Cycle for Application Development, 2017

by Deacon D.K. Wan  |  September 1, 2017

Application development is experiencing a new surge of technology and development practices as organizations adopt digital business initiatives. Application leaders modernizing application development must aggressively investigate maturing technologies and proactively assess the emerging wave.   Are you prepared for the transformational and high-importance trends in 5-10 years?   and benefiting the latest trends and tools that […]

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Market Insight: How to Exploit Conversational Artificial Intelligence to Drive Digital Commerce

by Deacon D.K. Wan  |  August 16, 2017

  ” Say what you want”,  the tipping point for the adoption of Conversational AI is upon us. Gartner estimates that over 2 billion people will use Conversational AI to regularly interact with VPAs, VCAs and other AI-enabled smartphones and connected devices by 2018.    Are you beginning to convert key stakeholders to integrate a […]

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Market Guide for Product Roadmapping Tools

by Deacon D.K. Wan  |  August 7, 2017

Many application leaders are shifting from project to product management, but lack the means to plan and manage products effectively.   Are you one of those hard working product managers taking photographs of notes stuck to the walls of meeting rooms after roadmap discussions? Product roadmapping tools is developing rapidly, and do you realise the […]

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It’s Time to Integrate a Mobile App Strategy Into Your Application Strategy

by Deacon D.K. Wan  |  July 27, 2017

Most organizations treated mobile as an independent silo.  But mobile apps are increasingly creating overlap and redundancy, and silo projects are not sharing best practices across broader development teams. Treating mobile apps separately adds unnecessary cost and complexity.   Application leaders focused on portfolio strategies must leverage disruptive technologies to drive digital business, while integrating […]

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