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How Product Managers Develop Resiliency With Diversity and Inclusion for the “Everything Customer”

by Deacon D.K. Wan  |  April 6, 2020  |  Submit a Comment

Embrace and celebrate diversity, it’s what makes our world interesting and resilient.

Not to mention organizations with a diverse and inclusive culture will respond and recover better, which is very needed during our turbulent time and economic downturn.


See these simple steps to amplify inclusion


How Product Managers Develop Resiliency With Diversity and Inclusion for the “Everything Customer”
Published: 02 April 2020
ID: G00718392
Analyst(s): Deacon D.K Wan, Helen Poitevin


The always-on, hyperconnected population presents challenges to creating products during turbulent and dynamic times. It is vital for application leaders to develop resiliency by embracing diversity and inclusion in their product management practice to connect these customers who want everything.


Table Of Contents
– Overview
– Strategic Planning Assumption(s)
– Introduction
– Analysis
– Gartner Recommended Reading
– Notes

Additional Resources

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Deacon D.K. Wan
Senior Director, Analysts, Research & Advisory
2 years at Gartner
24 years IT Industry

Deacon D.K Wan is the Senior Director, Analyst at Gartner Applications and Product Leadership. Experts in digital innovations, product management, partnership, payments,mobile & e-commerce,BD. Read Full Bio

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