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Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success

by Deacon D.K. Wan  |  September 13, 2017  |  Submit a Comment

Is your organisation ready for Conversational AI?

Application leaders have traditionally favored a mobile- or digital-first strategy for user experience, but conversational AI fundamentally redefines both. They should prepare to exploit “AI-first” in their application strategy for digital business in the new paradigm.
Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success

Published: 12 September 2017 ID: G00333346
Analyst(s): Deacon D.K Wan | Adrian Lee



Understanding the    Four Strategic models for applying Conversational AI Platforms in Digital Business

– From keeping Business running to Explore new business to drive Business Innovations

– Expand from Maturing and New/Emerging ideas



and the easiest way to

  • Expose Business Leaders and Product Managers to Conversational AI by Investing in Innovation
  • Increase Organizational Readiness by Assessing Competencies and Resources
  • Host a Hackathon and Pilot Winning Conversational AI Ideas
  • Leverage Lessons From Pilots With Product Management to Update Your Digital Strategy


Deacon D.K. Wan
Research Director
1 years at Gartner
23 years IT Industry

Deacon is the Research Director of Gartner Application Strategy and Governance. Experts in digital innovations, product management, partnership, payments,mobile & e-commerce,BD. Read Full Bio

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