Gartner Blog Network

Deacon D.K. Wan
Research Director
1 years at Gartner
23 years IT Industry

Deacon is the Research Director of Gartner Application Strategy and Governance. Experts in digital innovations, product management, partnership, payments,mobile & e-commerce,BD. Read Full Bio

How to Staff the Product Owner Role

by Deacon D.K. Wan  |  March 26, 2018

The Product Owner is the sole person responsible for managing the Product Backlog, and maximizing the value of the product resulting from work of the Development Team.     As agile delivery methods become mainstream and more organizations move to the product delivery model, the role of product owner is becoming increasingly important — but also harder […]

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Product Management Is Key to Digital Business Success

by Deacon D.K. Wan  |  February 28, 2018

A growing number of firms are finding that establishing product management competencies is the most critical element in implementing product-line management, and its adoption is growing rapidly. Do you know how Product manager help works with the circle and orchestrate stakeholders to deliver better outcomes? See this note to learn how to find the right […]

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Product Manager Role Description for Digital Business

by Deacon D.K. Wan  |  February 21, 2018

A Product Centric operating model benefits from – Block funded budgeting – Capability aligned – Distributed decisions – Products over projects – Dedicated resources – Continuous delivery – supported by Enterprise Governance partners   But companies often struggle to staff the role of product manager, especially when it is new to the transition from projects to […]

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Predicts 2018: Application Strategy and Governance

by Deacon D.K. Wan  |  December 16, 2017

See all the latest factors affecting Application leaders in 2018 regarding Multiple governance, Modernization, Startup product management and engineering culture, API.   Predicts 2018: Application Strategy and Governance Published: 14 December 2017 ID: G00346871 Analyst(s): Matthew Hotle | Paolo Malinverno | Stefan Van Der Zijden | Mark O’Neill | Deacon D.K Wan | Mike Gilpin […]

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A Day in the Life of a Product Manager

by Deacon D.K. Wan  |  November 22, 2017

Many organizations do not fully understand the role of the product manager.    Check out our latest research note from interviewing some great product managers, their tasks and advanced planning .  And see how a product manager’s week can be so very different from a project manager.    And how Product Managers interact with business stakeholders, […]

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Conversational AI for Digital business success

by Deacon D.K. Wan  |  October 24, 2017

Going to be interesting week for Conversational AI and look at all these hot buzz words tagged for next week GoldCoast symposium #GartnerSYM meetings AI artificial intelligence CAP conversational AI platform CX consumer experience IoT Internet of Things NLP natural-language processing UI user interface UX user experience VCA virtual customer assistant VPA virtual personal assistant Check […]

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Gartner Symposium/ITxpo @ Gold Coast, Australia, Oct 30 – Nov 2 2017

by Deacon D.K. Wan  |  October 18, 2017

Look forward to see you all in Gold Coast, Australia, Oct 30 – Nov 2 2017 @ Gartner Symposium/ITxpo #GartnerSYM http://www.gartner.com/events/apac/gold-coast-symposium#!speakerDetails-11122579  

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Four Techniques for Improving Application Performance When Faced With Poor Quality Internet Connectivity

by Deacon D.K. Wan  |  September 29, 2017

Dont let bad internet connectivity affect your application performance. Poor internet connectivity does not have to equate to bad customer experiences. Even in regions with low average connection speeds, I&O leaders focused on infrastructure delivery can leverage the four techniques in this research to deliver superior application performance and reliability.   Four Techniques for Improving […]

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Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success

by Deacon D.K. Wan  |  September 13, 2017

Is your organisation ready for Conversational AI? Application leaders have traditionally favored a mobile- or digital-first strategy for user experience, but conversational AI fundamentally redefines both. They should prepare to exploit “AI-first” in their application strategy for digital business in the new paradigm. Redefine Your Application Strategy to Exploit Conversational AI for Digital Business Success […]

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Hype Cycle for Application Development, 2017

by Deacon D.K. Wan  |  September 1, 2017

Application development is experiencing a new surge of technology and development practices as organizations adopt digital business initiatives. Application leaders modernizing application development must aggressively investigate maturing technologies and proactively assess the emerging wave.   Are you prepared for the transformational and high-importance trends in 5-10 years?   and benefiting the latest trends and tools that […]

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