Gartner Blog Network

David Yockelson
Research VP
1 years at Gartner
30 years IT Industry

David Yockelson is a Research Vice President on the Tech Go-to-Market and Sales Strategies team in the Technology and Service Provider Research organization.. Read Full Bio

Digital Transformation, Disrupted

by David Yockelson  |  March 23, 2018

“Digital transformation” is a collective term that suggests action being taken by an organization. While there are different definitions of the term, generally speaking, it entails an organization taking on a strategy, applying tactics, and changing from some versions of “analog-ness” to being digital. This can be in terms of business model, operations, technical underpinnings, etc. […]

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The ecosystem IS the digital platform

by David Yockelson  |  March 2, 2018

Gartner has been espousing the importance of the digital platform as a critical construct for end user and technology and service provider (TSP) organizations alike for a few years. Depicted below, it’s critical because it both asserts and provides the key elements required for an organization to create and fulfill a digital business strategy. For end […]

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The Ecosystem IS the Digital Platform

by David Yockelson  |  March 2, 2018

Gartner has been espousing the importance of the digital platform as a critical construct for end user and technology and service provider (TSP) organizations alike for a few years. Depicted below, it’s critical because it both asserts and provides the key elements required for an organization to create and fulfill a digital business strategy. For end […]

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Acorns: The Dollar Shave Club of Fintech

by David Yockelson  |  February 18, 2018

What if you could open and maintain an investment account on your phone that was funded automatically by the spare change between the price of your latte and the next whole dollar? What if 2.9 million of your friends thought this was a good idea? You’d have Acorns, a company that is disrupting – yes, that […]

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Why Is Digital Disruption a Thing for Technology and Service Providers?

by David Yockelson  |  February 8, 2018

Technology and Service Providers (TSPs) face several major issues: –They may develop or integrate disruptive technologies but face difficulties differentiating their offerings (e.g., everyone is embedding AI). –Barriers to competitive entry are low and so are buyers’ attention spans; what can be done to disrupt a market AND make buyers take notice? –They often struggle […]

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Kodak, Lifetouch, and Xerox: Three “Disrupteds” and Their Paths Forward

by David Yockelson  |  February 2, 2018

This week, there was an interesting convergence in the disruption cosmos. At least I thought it was interesting, since I could draw (create?) some similarities across the different circumstances and companies involved. Here’s what happened: Kodak – which had recently experienced a stock market explosion relative to its past after it announced a combined digital […]

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A Disruption Disguised as a Disruption: Amazon, Berkshire Hathaway, and JPMorgan Chase in Healthcare

by David Yockelson  |  January 30, 2018

Right now, CVS and Aetna are saying, “I told you so!” Later this morning, Wall Street is likely to say something similar, though in a somewhat different manner. What happened? As breathlessly reported here in the New York Times, Amazon, Berkshire Hathaway, and JPMorgan Chase are teaming up to create an independent healthcare company to serve their employees (bold emphasis is […]

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When Is a Disruption Not Particularly Disruptive?

by David Yockelson  |  January 18, 2018

Last week, IBM and Maersk announced the following blockchain-oriented venture (read about it here) to help “enhance global trade.” Being a student of digital disruption and a person (OK, analyst) eager to learn of new and exciting uses for disruptive technologies like blockchain, I read the announcement. I had to stop when I read the […]

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CVS/Aetna: The Last Mile Has Become the First Word in Disruption

by David Yockelson  |  December 4, 2017

Late on Sunday, December 3, CVS Health, which has three stores within about a two-mile radius of my apartment in NY (this information is germane, trust me), officially announced its intent to acquire health insurance provider Aetna for $69B. This deal had been talked about form some time, particularly in the wake of Amazon’s acquisition of […]

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Monday Headlines: Disruptors and the Disrupted

by David Yockelson  |  November 13, 2017

This morning’s news contains a wonderful set of items representing a span of traditional organizations and digital disruptors  – Uber, GE, and Hasbro with Mattel – as they attempt to succeed in their representative markets. If nothing else, the headlines and their implications represent somewhat of a microcosm of the effects of disruption, the need […]

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