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Your Biggest Challenge with BPM?

by David McCoy  |  October 20, 2011  |  Submit a Comment

I’m working on a list of prioritized client challenges to guide the 2012 BPM research agenda. It’s a list of the usual (vendors/tools), the new hot spots (innovation potential) and the few that will fall into “not sure that’s a really big challenge” and be dumped.

What is your BIGGEST challenge with BPM? 

I’d like to know. If it’s one I’ve missed, I’ll be surprised, but I’ll certainly consider it.

For fun, you can express it in the following format (one that I will be using), which forces you to think about the full story: protagonist (role), action (verb/participle), struggle (challenge), resolution (action/benefit/outcome).:

<role>  <snappy action verb / participle> <challenge> <action/benefit/outcome>

Example: Business Process Directors are challenged to apply organizational change techniques so they can achieve the required buy-in for business process improvement projects

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David W. McCoy
Managing VPt
19 years at Gartner
33 years IT industry

David McCoy manages the analysts on the IT Procurement and Asset Management team. David started Gartner's BPM research and is credited with defining the market that emerged ...Read Full Bio




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