Gartner Blog Network

Posts from Date:   2020-3

Leading Sales Operations with Empathy During the Coronavirus Pandemic

by Dave Egloff  |  March 18, 2020

There is no other way to say it.  The feeling of normalcy has been replaced by some fear and uncertainty.  Depending on where you live and perhaps your level of risk, some fear may be a significant understatement. Undoubtedly, it feels a bit odd to be writing about sales operations right now.  However, the reality […]

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Less Traditional Ways to Describe Sales Operations Activities

by Dave Egloff  |  March 9, 2020

If you were to ask many sales operations leaders to describe their team’s activities, you will undoubtedly hear about efforts spanning: Sales technology Analytics and reporting Field support Sales compensation Project and change management Certainly, this is not an exhaustive list. And, across organizations, sales operations have different spans of control. However, there are common […]

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