Gartner Blog Network

Posts from Date:   2019-4

The Evolution of Sales Operations

by Dave Egloff  |  April 28, 2019

The sales operations function is on a transformative journey.  In working with many leaders, it’s clear that any sales operations organization can be plotted along a maturity continuum. My colleague and fellow Gartner for Sales Leaders analyst, Steve Herz, has identified this continuum as consisting of three main phases: Commodity – excellence means fast and […]

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Attracting and retaining top sales talent

by Dave Egloff  |  April 15, 2019

There is a common saying — leaders need to attract and retain top talent.  Clearly, this is a great practice.  However, when the labor market is saturated and the bid for talent is hyper-competitive, attracting and retaining talent becomes a strategic imperative. While all leaders are facing similar challenges, sales leaders are forced to face […]

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