Recently, my colleague, Elise Olding asked me to draw a cartoon depicting the tension between the emotional side and the analytical side of BPM. She recently published a note about it where we intended to use the cartoons but circumstances prevented them being published together. The note, called “Don’t Let Your Emotions blow Up Your BPM Plans” is a good read and important to anyone who cares about process (see the link below the cartoon). Another colleague, Jim Sinur, expects to blog on this as well so keep an eye out.
But for the moment, here are the original G-Men cartoons where we make it plain – “You run the risk of derailing your BPM effort if you don’t consider the impact of BOTH sides of your BPM psyche.
Click the image for a larger view. Enjoy.
See the Note for the deep dive:
Business process management project work is composed of two work streams: analytical and emotional. Your project can be derailed by unanticipated reactions to the changes. If you are launching a BPM project, follow the tips in this research and stay on track.
Save + | Published: 4 September 2009 | 5 pages
View Free, Relevant Gartner Research
Gartner's research helps you cut through the complexity and deliver the knowledge you need to make the right decisions quickly, and with confidence.Read Free Gartner Research
Category: bpm business-process-management cartoon cloud comic emerging-phenomena emerging-trends music service-orientation soa soa-governance social-computing social-networking social-sites
Tags: bpm bpms business business-process-management composition culture lean organization process six-sigma soa tools
Comments or opinions expressed on this blog are those of the individual contributors only, and do not necessarily represent the views of Gartner, Inc. or its management. Readers may copy and redistribute blog postings on other blogs, or otherwise for private, non-commercial or journalistic purposes, with attribution to Gartner. This content may not be used for any other purposes in any other formats or media. The content on this blog is provided on an "as-is" basis. Gartner shall not be liable for any damages whatsoever arising out of the content or use of this blog.