Gartner Blog Network

Darin Stewart
Research Vice President
6 years with Gartner
21 years IT industry

Darin Stewart is a research vice president for Gartner in the Collaboration and Content Strategies service. He covers search, knowledge management, semantic technologies and enterprise content management. Read Full Bio

Welcome to the Splinternet

by Darin Stewart  |  September 10, 2020

The Internet no longer exists.  At least not in its intended open form. The “World Wide Web” is little more than a euphemism for a patchwork of competing and conflicting territories, each scrabbling for dominance or at least dominion. What was promised as the great agent of globalization is rapidly becoming an enabler of isolationism.  […]

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TikTok is just the latest victim of the fracturing Internet

by Darin Stewart  |  September 1, 2020

Donald Trump has probably lost the adolescent vote for 2020.  In two weeks, TikTok will likely go dark in America as the president’s executive order banning the Chinese owned application goes into force. This will leave 80 Million users in the US without a way to create short videos of themselves dancing or a hamster […]

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Microsoft Could Revitalize Knowledge Management With Project Cortex

by Darin Stewart  |  January 22, 2020

Everybody wants effective knowledge management in their enterprise. Nobody wants to exert the effort or commit the resources necessary to make KM happen. Creating and capturing knowledge is a pain and the effort is rarely recognized or rewarded. Once expertise is pulled out of someone’s head and deposited in a knowledgebase, it is usually out […]

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Google and the Jigsaw Puzzle of Online Discourse

by Darin Stewart  |  February 24, 2017

Comment Sections: the toxic waste dumps of the internet. Just like in the comics, even the most mild mannered citizen can turn into a noxious super-villain when doused with the radioactive sludge to be found at the end of online articles.  Most of us know better than to wander into those dark lands and attempt […]

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Google Delves into G-Suite with Cloud Search

by Darin Stewart  |  February 15, 2017

Google’s latest enterprise search offering emerged from its early adopter cocoon last week as Cloud Search.  It is not a direct replacement for the sunsetting Google Search Appliance, but rather new search functionality for G-Suite. Cloud Search extends machine learning and predictive search across Google’s cloud-based productivity suite.  These capabilities first surfaced about six months […]

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Twitter Trumps Trolls

by Darin Stewart  |  February 8, 2017

The Twitterverse can be a nasty place.   One study found that 88% of abusive social media mentions occur on Twitter. It is the platform of choice for a certain personality type: Trolls. This dynamic isn’t new, but it has escalated recently. Around the time of the American election, Twitter noted in a press release that […]

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Technical Professionals in the Post-Truth World

by Darin Stewart  |  February 3, 2017

Ensuring the availability of reliable data and information is the core function of the IT department. Every technical professional has somewhere in their job description the task of producing, providing and consuming accurate and uncorrupted information. So as 2017 begins, we need to ask ourselves what that means in a world where facts are no […]

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Making Metadata Manageable for ECM and Search

by Darin Stewart  |  August 6, 2015

Metadata is entering the mainstream of content management and search. ECM vendors now make metadata-driven functionality central to their platforms as competitive differentiators. Products ranging from Microsoft’s SharePoint to IBM’s FileNet Content Manager and Watson offerings cannot be fully exploited without leveraging consistent metadata. Other ECM platforms, such as M-Files, are entirely metadata-driven. End-user awareness […]

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Simplistic Search Strategy

by Darin Stewart  |  April 7, 2015

The adage “familiarity breeds contempt” captures a root cause of many enterprise search failures. Public search engines like Google, Bing and Baidu are part of the fabric of everyday life. They are simple to use, require no maintenance and generally perform well. Many executives and end users expect enterprise search to deliver similar results with […]

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Enterprise Search is a no-win situation for IT, but it doesn’t have to be

by Darin Stewart  |  April 2, 2015

Enterprise search remains one of the great unfulfilled promises of information technology. Vendors have claimed for nearly 30 years that their products will locate and retrieve the information you need, when you need it regardless of where it is located and whatever form it takes. Despite these assurances, fewer than 1 in 5 professionals even […]

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