Gartner Blog Network

Craig Roth
Research VP, Tech and Service Providers
7 years at Gartner
28 years IT industry

Craig Roth is a Research Vice President focused on cloud office suites, collaboration tools, content management, and how they are being impacted by digital workplace and digital business trends...Read Full Bio

By 2022, One in Five Workers Engaged in Mostly Nonroutine Tasks Will Rely on AI to Do Their Jobs

by Craig Roth  |  December 5, 2017

Artificial intelligence (AI) is hitting its stride.  Articles and conference presentations expound on how AI can transform smart cities, your shopping experience, and medical diagnosis.  Not to mention self-driving vehicles, drone targeting, and, when you finally decide to relax at home, beating you at whatever games you decide to play.  But overlooked in all these use cases […]

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Alexa for Business: Natural Language Interfaces in the Workplace

by Craig Roth  |  November 30, 2017

Amazon’s announcement of Alexa for Business  today has targeted the conference room (or maybe the lab), but I think that obscures the broader trend toward natural language interfaces (NLI). In an NLI a user communicates with a system using their own language instead of having to learn the system’s menus and commands. Microsoft Office has […]

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Alexa for Business: “Alexa, Kick Everyone From the Previous Meeting Out of my Conference Room”

by Craig Roth  |  November 30, 2017

Amazon announced Alexa for Business at its re:Invent conference today. And while I don’t look forward to working in an open plan office with all my coworkers yelling “boldface” at the same time, I do think they’re on to something. According to Amazon, “Alexa can also do things around the workplace, like providing directions to […]

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A Top-down View of the Future of Work

by Craig Roth  |  October 30, 2017

“Future of work” has become a meme – a phrase that has a rich set of associations that may vary considerably from the words it is made up of.  “Future of work” vision videos often involve unexpected wonders, like walls of video glass and instant worldwide communications.  As far as the outcomes of all these […]

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Predicting What Technology Will Do Is Much Easier Than Predicting What Humans Will Do With It

by Craig Roth  |  October 5, 2017

Here at Gartner we make a lot of predictions. I jumped in feet first as co-lead author of our Software Adoption predicts and have been closely watching the predictions on AI. I’ve noticed a single factor that divides these predictions: whether they depend on the human element or not. If the topic is purely technical, […]

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Which Market (Magic Quadrant) Do I Fit Into?

by Craig Roth  |  October 2, 2017

“Which Market or Magic Quadrant Do I Fit Into?” is a question that comes up time and again from software vendors that feel they have a great product that would be a smash success if only everyone knew about it. There are definitely benefits to being in a well-defined market space. The pros include an […]

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A Guide to Reading Predictions of Job Loss to AI, Robots, and Automation

by Craig Roth  |  September 19, 2017

Many pundits have been wondering if AI will create new jobs as it also destroys them. Well, for me the rise of AI has already created a new and complex task: interpreting predictions about how AI will impact jobs. Add think about all the effort that went into creating all those predictions and the work […]

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The Information Overload Blame Game

by Craig Roth  |  August 23, 2017

I’ve really gotten behind on my email inbox at work and feel I should be further along with some longer-running projects. So I’m trying to figure out who to blame. Any ideas? I looked for a list, but as much as I’ve read about “information overload” or “attention management”, I haven’t seen a nice, handy […]

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Children’s Book Tech Review: Can You Survive an Artificial Intelligence Uprising?: An Interactive Doomsday Adventure

by Craig Roth  |  August 9, 2017

Readers of this blog may be familiar with my Tech Reviews of popular movies such as “Star Wars: Rogue One” and “Her “. But this is my first review of a children’s book. I was alerted to this book by my 8 year old son, who told me last week that he saw a book […]

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Which Robot-proof Jobs Should My Kids Major In?

by Craig Roth  |  August 3, 2017

As a parent with young kids, I wonder which fields they will go into. It used to be that a parent only had to fear them going into Art History, Medieval Literature, or some other similar field that would leave them jobless and raiding your fridge until your golden years. But now some articles imply […]

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