Gartner Blog Network

Craig Roth
Research VP, Tech and Service Providers
7 years at Gartner
28 years IT industry

Craig Roth is a Research Vice President focused on cloud office suites, collaboration tools, content management, and how they are being impacted by digital workplace and digital business trends...Read Full Bio

A Top-down View of the Future of Work

by Craig Roth  |  October 30, 2017

“Future of work” has become a meme – a phrase that has a rich set of associations that may vary considerably from the words it is made up of.  “Future of work” vision videos often involve unexpected wonders, like walls of video glass and instant worldwide communications.  As far as the outcomes of all these […]

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Predicting What Technology Will Do Is Much Easier Than Predicting What Humans Will Do With It

by Craig Roth  |  October 5, 2017

Here at Gartner we make a lot of predictions. I jumped in feet first as co-lead author of our Software Adoption predicts and have been closely watching the predictions on AI. I’ve noticed a single factor that divides these predictions: whether they depend on the human element or not. If the topic is purely technical, […]

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Which Market (Magic Quadrant) Do I Fit Into?

by Craig Roth  |  October 2, 2017

“Which Market or Magic Quadrant Do I Fit Into?” is a question that comes up time and again from software vendors that feel they have a great product that would be a smash success if only everyone knew about it. There are definitely benefits to being in a well-defined market space. The pros include an […]

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A Guide to Reading Predictions of Job Loss to AI, Robots, and Automation

by Craig Roth  |  September 19, 2017

Many pundits have been wondering if AI will create new jobs as it also destroys them. Well, for me the rise of AI has already created a new and complex task: interpreting predictions about how AI will impact jobs. Add think about all the effort that went into creating all those predictions and the work […]

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The Information Overload Blame Game

by Craig Roth  |  August 23, 2017

I’ve really gotten behind on my email inbox at work and feel I should be further along with some longer-running projects. So I’m trying to figure out who to blame. Any ideas? I looked for a list, but as much as I’ve read about “information overload” or “attention management”, I haven’t seen a nice, handy […]

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Children’s Book Tech Review: Can You Survive an Artificial Intelligence Uprising?: An Interactive Doomsday Adventure

by Craig Roth  |  August 9, 2017

Readers of this blog may be familiar with my Tech Reviews of popular movies such as “Star Wars: Rogue One” and “Her “. But this is my first review of a children’s book. I was alerted to this book by my 8 year old son, who told me last week that he saw a book […]

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Which Robot-proof Jobs Should My Kids Major In?

by Craig Roth  |  August 3, 2017

As a parent with young kids, I wonder which fields they will go into. It used to be that a parent only had to fear them going into Art History, Medieval Literature, or some other similar field that would leave them jobless and raiding your fridge until your golden years. But now some articles imply […]

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What Is Artificial Intelligence? I Can’t Define It, But I Know It When I See It

by Craig Roth  |  July 21, 2017

When considering how to draw the line between whether an application is AI or not, I’m tempted to paraphrase U.S. Supreme Court Justice Potter Stewart: I shall not today attempt further to define the kinds of applications I understand to be embraced within that shorthand description “artificial intelligence” , and perhaps I could never succeed […]

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What I Want From AI at Work: A Secretary and an Intern

by Craig Roth  |  July 19, 2017

What do office-based knowledge workers want an AI to do for them? Specific industries may have their own jobs or roles that can be turned over to some kind of AI, but I’m thinking about general purpose knowledge work that applies across industries and geographies. My AI would be there to help me, not replace […]

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Letter from Microsoft Inspire 2017

by Craig Roth  |  July 10, 2017

Microsoft Inspire kicked off with a packed stadium at the Verizon Center in Washington D.C. today. The seats were filled to the top and they announced over 17,000 in attendance. That’s probably more than the average Washington Wizards game (avg. 17,002 according to the NBA). The athleticism may not have been the same, but the […]

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