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The Best Analytics and BI Tool, Take Two

by Cindi Howson  |  October 25, 2018  |  1 Comment

Many of our inquiry calls focus on who has the best BI tool, or even strengths and weaknesses between particular products.  The note that best answers this across all of Gartner’s coverage areas is the Critical Capabilities. The Magic Quadrant has some of this, but also includes strategic factors like cost, support, roadmaps, and is much broader.

Well, I am very excited to share that the Critical Capabilities is also now timely, with mid year updates.  Woo hoo!  If you have been with me in this space since my BI Scorecard days, you know that I used to publish updates every quarter, and some details every month.  This was not my wish per se, but instead, client demand and the reality of a rapidly changing market landscape. Oh, for the days when there was a new release only every three years! It was easier for me to track and for BI administrators to manage. Well, maybe you don’t miss those days, because, gosh, the pace of innovation is exciting! Now, most vendors have at least a release a quarter in our space.

Some changes are minor and we won’t track those. But some are major, allowing vendors to leapfrog one another. You have to place your bets on which product to invest in, where to hold steady, and if on premises, when to upgrade.  With the shift to ABI spending also moving to lines of business, the BICC and/or IT has to defend past decisions and keep track of product movements.  So Gartner had to change, too, to bring you these timely insights.

The Analytics and BI authors, especially Rita and James, have been on this journey for three years now, originally bringing you some stand-alone mid year notes.  Earlier this month, Gartner launched a new version of the interactive Critical Capabilities that has integrated, mid year scoring changes.  The visual indicators nicely show where there has been improvement (or regression – yes, that happens, too) and you can customize the use case.

Critical Capabilities Scores Improved

So here, you see a new scoring on the augmented analytics capabilities, with recent improvements from Qlik and SAP, as indicated with a *.   This month, we published updates to Qlik, SAP, and Tableau, as those vendors had material improvements since the original note published in May.  The individual vendor write ups are also integrated in the interactive view. I expect we will make a few more updates to other vendors in December, so stay tuned.

Critical Capabilities Interactive Augmented

Now, all of this is a pilot and will be trialed in some other fast moving markets – including data science and machine learning. So watch these spaces.  As it’s a pilot, we need your feedback! How are you using these more timely insights? Are we presenting them in the most effective way?  Should we just stick to the annual update (well, I have to ask).

I look forward to hearing from you!

Some other must-read notes we’ve also recently published:

Survey Analysis: Customers Rate Their Analytics and BI Platform Experience, 2018  (new this year are ratings on ethics and diversity).

Tableau’s New Software Pricing Lowers Costs for Casual Business Analytics Users

Survey Analysis: Analytics and BI Platform Software License Fees Continue to Drop

Regards from Brazil!

Cindi Howson












Additional Resources

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Category: business-analytics  business-intelligence  data-and-analytics-strategies  

Cindi Howson
Research VP
1 years at Gartner
25 years IT Industry

Cindi Howson is a Research Vice President at Gartner, where she focuses on business intelligence (BI) and analytics. Her work includes writing about market trends, vendors and best practices and advising organizations on these subjects. Read Full Bio

Thoughts on The Best Analytics and BI Tool, Take Two

  1. […] move to more frequent releases within the interactive viewer was a big milestone. This has been on my wish list and goals for three […]

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