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Greetings Gartner BI Followers!

by Cindi Howson  |  February 25, 2015  |  6 Comments

Hello, Gartner World!

It’s a new year, a new job, a new me! Sort of.

Indeed, after 12+ years of running my own business at BI Scorecard, it does feel a bit strange to be back in the corporate world. Some might have said that Gartner was a competitor of mine, but I always saw our work as complementary. Gartner was the strategy; BI Scorecard was the here and now, and very much in the details. So as I’ve been letting people know about my career move, the reactions have been interesting, ranging from the “nooooooo!” to the “wooo hoooo!” Eventually, I want everyone in the “woo hoo” camp, so in my first blog post here, I’ll answer some questions raised over the last month and give you a hint of good things to come.

Why Gartner?

I love the team and have admired them from afar for years. Also, they have a very strong commitment to end customers, which is in line with my passion. Indeed the best part of my new job so far has been the customer inquiries! All this technology is cool, but it’s not the end game. BI providing business value is what excites me, so I didn’t want to work for an analyst firm that mainly serves vendors.

Why does BI Scorecard have to end?

The BI Scorecard brand does have to come to an end, particularly as it doesn’t apply across all the service lines Gartner offers. But the details will live on, and I and my colleagues will be using the detailed insights and hands-on testing I’ve amassed over the years. You might have noticed BI Scorecard referenced in the evidence section of the just-published MQ. We are busily working on a new report “Critical Capabilities for BI Platforms” that will also leverage these insights. I do still plan to do hands-on testing. My ongoing challenge will continue to be what to test, how much, and which products. I think the combination of Gartner surveys, extensive RFPs, gazillion customer inquiries, peer reviews, and hands-on testing will make for even better BI insights!

Why the Difference in Scores?

How Gartner categorizes and weights requirements and how BI Scorecard has categorized things were sometimes different. As an example, with mobile capabilities, I have given higher scores to native apps and offline interactivity, whereas Gartner gives higher scores to HTML5 and mobile authoring. So I expect we will be challenging opinions on both sides; ultimately, the evaluation criteria is driven by customer requirements and the best approach for maximizing the impact from data.

How About the BI Bake Offs?

Woo hoo! Hot off the presses – the BI bake off is now confirmed for Las Vegas, on Sunday, March 29th, 1 p.m. to 2:45. As it’s a new workshop, expect to see it in the detailed agenda later this week.

Open for Business!

I am up and running for customer inquiries! My first research notes will be on Self-Service Data Preparation: Embracing Agility & Avoiding Chaos, Critical Capabilities for BI Platforms, and Understanding IBM Watson Analytics. I will be at the BI Summits in London and Las Vegas in March, and Japan in June. I hope I will see some of you there.

I am learning that the Gartner blogosphere is a bitter tighter on the reigns when it comes to quick takes on vendors and individual products. I’m itching to comment on what I learned the last few weeks at Oracle Cloud World, MicroStrategy World, and Microsoft’s change in Power BI pricing. For now, those opinions will be short tweets (still @BIscorecard), until I figure out the right research note style :).

In the meantime, I look forward to continuing to provide the BI industry with the best insights and to meeting many new Gartner clients.


Cindi Howson


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Category: business-analytics  business-intelligence  

Cindi Howson
Research VP
1 years at Gartner
25 years IT Industry

Cindi Howson is a Research Vice President at Gartner, where she focuses on business intelligence (BI) and analytics. Her work includes writing about market trends, vendors and best practices and advising organizations on these subjects. Read Full Bio

Thoughts on Greetings Gartner BI Followers!

  1. Congratulations Cindi – I’m sure it was a thoughtful decision but looks like you are excited for “what’s next” and have some awesome things planned!

  2. Jon Pilkington says:

    Congratulations Cindi, looking forward to working with you. Have some new exciting stuff to show you and get your feedback on as well!

  3. Dennis MacNeil says:

    Missed you in Sydney earlier this week. I have to say I’m in both the “Nooooooo” and “Woohoooo” camps. I think it is a great move for Gartner; but we liked your independence from Gartner. Very happy for you though!

    • Cindi Howson says:

      Ah, Dennis, you crack me up. We’ll discuss getting you in the woohoo camp in person – I’ll be in both London and Vegas.

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