Ivan Huang Shares About Gartner’s Services Rotational Program


Are you a student or recent graduate looking for a career, not just a job after graduation? Gartner’s Rotational Program allows newly hired associates to gain real-world experience by doing hands-on work in several roles within one department. Below, Ivan Huang, a Business Associate in our Fort Myers office, shares about her experience joining Gartner’s Services Rotational Program. 

My name is Ivan Huang and I am from Dalian, a city at the tip of a peninsula in the northeastern region of China. I first came to the U.S. in 2010, when I began my undergraduate studies at the University of Minnesota, Twin Cities. Given my passion for learning and a natural curiosity about how forces have various impacts on objects, I started off my college experience as a physics major. After two years, I switched my major to finance and management information systems (MIS).

After graduating in 2014, I began working for KPMG LLP as an IT Advisory Associate. This experience taught me a lot about what I wanted to do with my career. I knew that I enjoyed working in fast-paced environments and learning about the operational side of business, but I also wanted to make a positive impact with the work I was doing.

This urge to make an impact with my work drove me to pursue my graduate degree in MIS at Carnegie Mellon University, with a concentration in business intelligence and data analytics (BIDA). The 16-month, boot-camp-like program provided me with a broad yet comprehensive understanding of technology and data. While most of my peers aspired to join one of the technology giants on the West Coast, my journey instead brought me to Gartner’s  Fort Myers office, where I have been able to make a real impact and continuously learn.

My career at Gartner started with my first rotation, supporting the Client Partner Group, High Tech & Telecom. Over the past nine months, I’ve led pilot projects to help improve associates’ productivity, client interaction quality and cost reductions. By owning each of the pilots, I have learned about the nature and scope of these sorts of projects. I was fortunate to gain exposure and learn all phases of the projects, from planning logistics and scopes, to assessing and reassessing with internal partners best practices and lessons learned. In addition, I have had the opportunity to lead change management and learn how various business units function in the collaboration process.

No two days have been the same in my time here. There are ceaseless opportunities to grow, learn and tackle various challenges. And while it’s been quite the adventure, my favorite part of the job is not the numbers, results or feedback — it’s the people. All the rotational associates bring unique perspectives from the other service units they are supporting. Furthermore, I have enjoyed fostering close relationships with my internal partners. We have become candid communicators, which eases the change management efforts and resolves issues more seamlessly. Above all, however, my absolute favorite part of the Service Rotational Program is working closely with the service associates. Observing their motivation and satisfaction with the changes has been the biggest reward thus far.

Are you a recent graduate interested in joining the Gartner team? Search for an available position here.

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