University: United States Military Academy
Job Title: Leadership Client Manager
Office Location: Fort Myers, FL
Describe your job in 25 words or less: I align Gartner resources — research, analyst inquiries, templates, peer connections, virtual events, etc. — against the major priorities and challenges my federal government clients face.
What originally attracted you to Gartner? I didn’t know anything about Gartner prior to attending the Service Academy Career Conference in Savannah, GA in February 2017. I was attracted to the culture of the company, the opportunity to innovate in a specific industry (Government) and the comprehensive benefits, as well as the ability to grow with a well-established, yet ‘startup’ minded company.
Describe your experience in coming to Gartner: I came to Gartner straight out of the U.S. Army. I spent 5 years active duty as an Infantry Officer serving in Fort Benning, Fort Carson and Afghanistan; I transitioned from my last duty assignment in Georgia to my current role as a Leadership Client Manager (LCM). Personally, the transition has been very smooth because I partner with military officers, DoD civilians and other federal government civilians in my current role. I have been given a lot of freedom to tailor my approach to my clients based on my experience in the federal government, so this has given me a sense of empowerment and the ability to innovate as needed.
Are there any groups at Gartner that helped you make the transition from the military easier? Yes, Veterans at Gartner has been a great help in helping me acclimate to the corporate environment. Before our group became organized, a few veterans and I would meet as friends to discuss the transition, talk about differences between Gartner and the military, and fellowship with one another. Now, Veterans at Gartner is becoming very organized and we have subcomponents of the group that specialize in certain areas (I lead the veteran recruiting and onboarding part of the group, for example). We are now in contact with veterans who are transitioning out of the military into Gartner and are equipping them with information on the VA, what to consider when selecting benefits, where they can go for extracurricular activities, as well as other questions they have. We are also developing a veteran mentoring program to help new veteran associates and partner them with other veterans who already work at Gartner to talk them through the transition as well as guide them through future career opportunities and professional development within Gartner.
What advice do you have for prospective Gartner candidates? Be yourself. Don’t worry if you don’t have an IT background, because I didn’t have one either. Gartner looks for skills and attributes, and the military has adequately supplied us with what Gartner is looking for through the experiences we’ve had and the training we have received. Gartner is very collaborative and you work with a multitude of people; let your personality come forth in your interview and show yourself to be someone who is enjoyable to work with.
Because I help HR in some capacity with veteran hiring and have been through the process myself, my advice is to ensure your resume accurately reflects your skills, attributes and successes you had in the military. Translate your experience into terminology that civilians understand, and if possible, have someone with experience in transitioning guide you through the process. Both of my parents, who are military veterans and are now civilian executives, helped me extensively. We have great experiences and skillsets that we don’t even know we have, so it benefited me to have other people help me to define and communicate them.
If you could interview one person (dead or alive) who would it be and why? I would interview Jesus Christ, because he revolutionized the world and my own life.
If you were to write a book about yourself, what would you name it? The Truth Shall Set You Free
What are 3 words that best describe you? Passionate, Driven, Integrity.
Favorite Quote or Personal Mantra: Love never fails.
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