Get To Know Gartner: Meet Kamen Cheng

Kaman ChengName: Kamen Cheng

University: The University of Manchester

Job Title: Client Relationship Associate

Office Location: Egham, U.K.

How long have you worked at Gartner? I have been here for 4 months.

What makes Gartner a great place to work? I think what makes Gartner unique is the people that you interact with on a daily basis. Everyone is really open and friendly, and it’s not a problem to ask for help from anyone, especially if you’re a new starter. I always learn something new, and being surrounded by smart and intelligent people makes the work day even more interesting. And the no-limits mindset!

Describe yourself in 3 words: Easygoing, fair and helpful.

Share a fun fact about yourself: When I was young, I used to carry live goldfishes in my checked luggage!

Describe your best employee. What unique qualities does he/she possess that makes them stand out? I think since I started, I have learned so much from all kinds of people. But one person that really stands out would be my manager. He is very helpful and knowledgeable, which is very important for a new starter. He’s never afraid of challenges and takes these as learning opportunities. In addition, he looks at things from the employee’s perspective and really takes into account what’s in it for me. I think he’s a true leader who embraces change, looks out for his team and genuinely treats everyone equally.

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What role does your team play in Gartner’s success? My team is looking at delivering value to our clients, specifically focusing on Gartner for Technical Professionals. We make sure that the service is used effectively by helping clients to solve their main challenges. By doing this we can help clients to realize Gartner’s value and continue to renew and grow Gartner’s business.

What are 3 main functions or job duties of your employees? To deliver 10x value of the client’s original investment, make sure clients are happy/satisfied with the service and make sure clients renew the service, which ultimately leads to the growth of Gartner.

What advice do you have for members of your team, or someone considering joining your team? Be yourself! No matter how much preparation you do, it’s very important to demonstrate that Gartner is right for you and you are right for the team.

Why would a prospective candidate want to join your team? I think Gartner is a great place to work. It has the perfect work-life balance and respects that your time is valuable as well. If you like a place that challenges you but also lets you come up with new ideas to tackle things, then I think Gartner is a place for you! In addition, it also has plenty of career growth and Gartner encourages you to grow as well. Since I joined Gartner I have learned so many things from different people, both external and internal. Therefore, I think Gartner is the perfect place for people who are driven but also passionate about making a difference in their career.

If you could describe your team dynamic in one word, what would it be? Collaborative.

Favorite Quote or Personal Mantra: “What you do not wish for yourself, do not to others.” — Confucius

If you are interested in joining our team, search for an open job here.

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