University: Miami University
Job Title: Senior New Client Engagement Specialist
Office Location: Trumbull, CT
Describe your job in 25 words or less: I partner with sales and service to introduce new clients to their Gartner services and ensure they are receiving maximum value from day one.
What originally attracted you to Gartner? Gartner’s reputation, culture and market opportunity. Knowing that Gartner offers a world-class product and hires the best and the brightest immediately attracted me to the company. Getting to know the people through the interview process and understanding how well Gartner is positioned in the market, as well as the opportunity its employees have to grow with Gartner, sealed the deal.
Who has been a mentor for you here at Gartner? How have they helped you? It’s tough to choose just one person because Gartner’s culture has meant many people to provide guidance and mentorship. That being said, my current manager, Karen Borrs, has been instrumental helping me grow in my current role and hone my skills as a mentor and coach to our new hires. Shannon Ruby (former NCE Manager and current Program Manager in the Research Agenda Management Office) has also been an excellent mentor in helping me put together a career roadmap. She helped me identify how I can best grow within Gartner based on my strengths and career objectives.
What are 3 words that best describe Gartner? Intelligent, collaborative, competitive.
What aspect of your role do you enjoy the most? Working at the intersection of Gartner’s clients and products. One of the unique aspects of my role is having the opportunity to train and educate new clients on Gartner’s products and tools. It’s always a great experience hearing how excited clients are when they realize just how many interactive resources and tools Gartner offers, and that it’s not just limited to white papers and analyst calls.
What advice would you give to recent new hires? Don’t lose sight of your day-to-day. While it’s important to have a long-term vision, live in the present. Your hard work today will set you up for success tomorrow.
If you could interview one person (dead or alive) who would it be and why? Benjamin Franklin. I have always been a lover of history, and to me, he is one of the most fascinating people. Despite receiving only two years of formal schooling, he was an accomplished writer, diplomat, inventor and statesman. I think speaking with him about how he was able to accomplish so much on his own and how he continues to directly impact the world we live in would be a wonderful experience.
What are 3 words that best describe you? Driven, innovative, energetic.
What is one thing unique about you that people would be surprised if they knew? That I love classical music. I am always on the move and have always been intense and competitive in everything that I do, whether it be work or playing in sports leagues, etc. It’s always a good laugh when a co-worker walks by my desk and does a double take when they catch me listening to Mozart or Beethoven.
Favorite Quote or Personal Mantra: “Change before you have to.” — Jack Welch
If you are interested in joining our team, search for an open job here.