Get To Know Gartner: Lauren Connell

Name: Lauren Connell

University: University of Michigan

Job Title: Account Manager

Office Location: Fort Myers, FL

Describe your job in 25 words or less: I strategically partner with CIOs and IT leaders to help them make better decisions by connecting them with Gartner resources.

What originally attracted you to Gartner? Gartner is the global leader in its industry. As a former athlete, I am naturally competitive and wanted to be a part of a “winning” team. As I constantly seek to become the best professional I can be, I knew that joining a best-in-class organization would accelerate my growth as quickly as possible.

Did you move to Fort Myers for this job? What was the hardest part and what was the easiest part? Yes, I did. The hardest part about moving was the physical move! Getting all my belongings and moving down here was a bit of a chore, but thankfully, Gartner had resources to help every step along the way. The easiest part was making friends, because I went through training with dozens of new hires that were new to Gartner and Fort Myers just like me. We always find fun things to do on the weekends, whether it be lying on the beach or fun excursions to nearby places such as Tampa and Miami.

What are 3 words that best describe Gartner? Leader, visionary, innovative.

Describe the culture at Gartner: The culture at Gartner is one of my favorite aspects about working here. We have an incredibly collaborative and team-focused environment where everyone surrounding you is constantly supporting you and helping you grow. Gartner also recognizes and rewards achievement; an example of this is Winners Circle, an all-expense paid trip to an exotic location for you and a guest.

What has been your proudest moment at Gartner? My proudest moment at Gartner was when I hit Winners Circle in the first quarter of the year this past March. At the beginning of the year it seemed like a lofty goal, but I knew anything was possible with hard work and a detailed plan. With the help of my manager and coworkers, I was able to punch my ticket to San Diego mid-March and achieve a high goal that I had set for myself.

What aspect of your role do you enjoy the most? I enjoy being in a role in which I am constantly growing and evolving. I talk to executives of businesses every day, and I almost always leave conversations feeling that I have learned something new. My understanding of how businesses operate, how technology is changing and the types of decisions leaders have to make has vastly increased since beginning my career at Gartner — a knowledge base that I believe is invaluable no matter what type of career you are in.

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What advice would you give to recent new hires for Sales at Gartner? The best advice I can give is to be confident — not just in who you are, but in what you know as well. We talk to C-level executives every day, so having the conviction in what you are saying and having the ability to ask questions you may not know the answers to is critical in this role. One thing that I have realized since I began working here is that asking questions is actually a sign of confidence, not weakness. Once you can shake the fear of failure, the opportunity for success in sales increases exponentially.

If you could interview one person (dead or alive) who would it be and why? I would interview Benjamin Franklin, because in short, he was a man WAY ahead of his time. Aside from helping set up the foundation of our country, he was one of the greatest thinkers and innovators in history. Whether it be in science, politics, literature, education or even comedy, Franklin was a leader and influencer in just about every aspect of society. I find him to be one of the most fascinating people of all time.

What are 3 words that best describe you? Competitive, driven, adventurous.

If you could switch your job with anyone else within Gartner whose job would you want and why? Gene Hall! I would love nothing more than to be in the CEO seat and set the direction for Gartner overall. As technology is playing an increased role in the business world every day, it is exciting to think of how Gartner will continue to progress and change. Gene Hall has the coolest job at Gartner — the leader and commander-in-chief of it all.

Favorite Quote or Personal Mantra: “Be fearless in the pursuit of what sets your heart on fire.”


If you are interested in joining our team in Fort Myers, FL, search for an open job here.

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