Name: Shridhar S Iyer
Job Title: Client Partner
Office Location: Mumbai, India
Describe your team in 25 words or less: I have been working at Gartner for more than 4 years. I joined as a Research Content Specialist in 2012 and was promoted to Senior Research Content Specialist two years later. Recently, I moved to another role, Client Partner. As a Client Partner my key deliverables are account management, customer support, business improvement and patron retention. My key duties are to construct relationships with existing customers to make sure that they are engaged and getting the most value from our offerings.
What originally attracted you to Gartner? I had heard about Gartner before I joined, since I was working for an IT publishing company. Gartner research notes were quite well known in our organization. I think this was something that caught my eye and when I got an opportunity I was so excited to be a part of the innovation here. I had a friend who works here and he referred me to Gartner. He often use to rave about how well he is treated in this company and he feels like it’s a family. This inspired me a lot because I want to work somewhere that I can be that close with my coworkers.
Who has been a mentor for you here at Gartner? How have they helped you? There are two people who have mentored me at Gartner.
- Reme: If I had to describe hard work in 4 letters they would have to be: Reme. She is an individual from whom I learned not only my work, but also traits like how to be consistent, organized, overcome failure and stick to your values. Reme has played a vital role in my career development at Gartner. It’s because of her that I could cultivate those skills over a period of time.
- Sunita: This is a great platform for me to thank Sunita for believing in me that I could do achieve those milestones in Gartner. She is an inspiration for everyone in our team. There have been so many changes in terms of work and technology from the day I started but it never felt like change because it was done so flawlessly by senior management. Her projection and organization skills are so accurate that we never encountered any major difficulty in our team. I have been a silent observer and I have learned many things from her I can demonstrate in my current role. For example, planning and organizing, problem-solving and self-management did turn out to be very helpful for me.
What advice do you have for prospective Gartner candidates?? Gartner is a place wherein you display your hard work and the company will throw opportunities at you. It’s then the individual’s responsibility to ensure that he or she makes the optimal use of it. It’s a great place to build your career and it’s an ocean of learning.
What are 3 words that best describe Gartner? Talent-driven, innovative and ambitious. Gartner has such a strong working culture that it automatically improves employee communication, collaboration, performance and wellness.
What has been your proudest moment at Gartner? There are two moments. One was when I got promoted to Senior Research Content Specialist in 2014 and another one was when I got the opportunity to represent Gartner and my team at a global event.
If you could interview one person (dead or alive) who would it be and why? I would interview Albert Einstein. We have all heard about his ideas and theory but I wonder what did he think about them deep down and how did he come up with those ideas?
If you were to write a book about yourself, what would you name it? I would name it as Bring Your Own Smile. The book will mainly emphasize on how to be happy and healthy. I would also write something on how to be calm and composed even during your difficult times.
What are 3 words that best describe you?
Favorite Quote or Personal Mantra: “The best preparation for tomorrow is doing your best today.”