Name: Brendan Sobolewski
University: Eastern Connecticut State University
Job Title: Manager, Invest
Office Location: Stamford, CT
Describe your team in 25 words or less: The Sell-Side Invest Client Managers are a collaborative, results-driven and diverse team with a mix of both tenured associates and associates just beginning their Gartner careers.
What was your first role at Gartner? My first role at Gartner was as a Client Communications representative, where I answered and directed calls throughout the company — about 250 calls per day.
How long have you worked at Gartner? In April I will hit the 20-year mark (hopefully). I was 11 when I joined the company.
What makes Gartner a great place to work? Two things that stand out to me are the people and the opportunities that Gartner provides associates. There aren’t too many things that can keep me interested, excited and coming back for more for 20 years.
Describe yourself in 3 words: Active, friendly and reserved
Share a fun fact about yourself: If I’m not at my desk or in a meeting, I can be found in the gym.
What role does your team play in Gartner’s success? The team is focused on retention via service delivery — ensuring that our Invest clients have valuable and memorable interactions with Gartner.
What are 3 of the most important responsibilities/tasks of your team? The three most important tasks of an Invest Client Manager are engaging the client, proactively reaching out to the client and lastly, client retention.
What advice do you have for members of your team, or someone considering joining your team? Keep things simple — listen, ask questions and be focused on delivering value to your clients with every interaction.
If you could describe your team dynamic in one word, what would it be? Collaborative
Favorite Quote or Personal Mantra: “Out of every one hundred men, ten shouldn’t even be there, eighty are just targets, nine are the real fighters, and we are lucky to have them, for they make the battle. Ah, but the one, one is a warrior, and he will bring the others back.” – Heraclitus