University: George Mason University
Job Title: Account Manager
Office Location: Stamford, CT
Describe your job in 25 words or less: I’m an account manager within the Events Sponsorship Sales Department. My territory covers the Supply Chain Conference, Catalyst and Symposium/ITxpo.
What originally attracted you to Gartner? I started working at Gartner in September of 2014, and Gartner had been on my radar as a company I’d like to work for about two years before I actually was hired. It took me about two years to build up enough of a sales resume to make it through the interview process.
Who has been a mentor for you here at Gartner? How have they helped you? I met Ed Medeiros, VP of Training and Development, in my first face-to-face interview with Gartner. Ed finished that interview by telling me I could reach out to him throughout the rest of the process, and rather than letting that just be lip service, I took him up on it. I spoke to Ed about once a week after that interview. First I asked him about my upcoming panel interview, which was the next step in the process. After that, I kept following up with him for new ways I could differentiate myself from the other candidates. What was great about that was it gave me the chance to show Ed that I was coachable. When he suggested I write hand-written thank you cards to the VPs and sales directors I interviewed with, I did so the same day. When he suggested I cold-call the director who had the open role and make a case for myself I did it. It took me about two months from when I started the interview process until I got an official offer.
How has Gartner helped you in your career development? I started as business development manager, which was an entry-level role with a path to becoming an account manager. When I started, with Ed’s help, I created a set of metrics for myself that could potentially lead to Winner’s Circle and Eagle achievement. The metrics made it easy for me to plan my day, and my week, and it also made it easy for Ed and me to identify areas I was accelerating in and areas I could improve. What’s great about Gartner is that you have resources you can leverage. It’s been really great working in a culture that values collaboration from so many different teams. Ultimately that work led me to Winner’s Circle/Club 300.
What has been your proudest moment at Gartner? My proudest moment came in January of this year when the director who hired me, who is now a VP, promoted me to account manager. It was the culmination of a lot of work, and at the same time the beginning of a new journey. I still feel like I’m a brand-new hire, and I’m approaching two years at Gartner.
What advice would you give to recent new hires? Take people up on their offers to help you out. I’ve learned so much from my peers, and it’s because when people offered to give me 20 minutes on their calendar, I took them up on it. Everyone here is approachable. In turn, pay it forward to the new hires after you. One of the tricks I like to do is each time I learn something new about my role, I like to take a step back right away and think about how I’d teach this skill to someone new. To teach something you have to fully know it, so it immediately lets me know what aspects of the new skill I don’t fully understand yet. If you can teach your role to someone just starting out, it builds the confidence and conviction much quicker for you to take ownership of your role.
If you could interview one person (dead or alive) who would it be and why? I’d love to interview Reed Hastings, the founder/CEO of Netflix. I’m fascinated by how his company started off as one thing, taking on a giant (Blockbuster), and after completely slaying the giant, is now revolutionizing how we watch TV.
What is one thing unique about you that people would be surprised if they knew? I’ve written 2 TV sitcom pilots. Neither of them has been sold, it’s just a hobby. Writing is my creative outlet.
If you could switch your job with anyone else within Gartner whose job would you want and why? If I could switch jobs with anyone at Gartner, I’d love to switch with my mentor, Ed Medeiros, the VP of Training and Development. I like working with new hires, and figuring out what makes them tick.
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