Name: Fabrizio Biscotti
University: Universitá degli Studi di Trieste (Italy), Royal Holloway College – University of London
Job Title: Research Vice President
Office Location: Egham
What originally attracted you to Gartner? The international exposure and the brand name.
Who has been a mentor for you here at Gartner? How have they helped you? My mentor initially was Bindi Bhullar who, by the way, just rejoined Gartner recently after several years in the industry on the vendor side. He gave me very practical directions on the principles of doing market research. Two other people have also been incredibly valuable as mentors: Roger Fulton and Joanne Correia. They were my managers in the early days of my career and both shared their well-established understanding of the IT industry, and they helped me progress as a professional market analyst. Sadly, Roger passed away recently: he will be missed.
What is your favorite part about working for Gartner? It is definitely the people. Gartner attracts extremely talented professionals who tend to be very pleasant and interesting colleagues.
What are 3 words that best describe Gartner? Integrity, Smart, International
What has been your proudest moment at Gartner? There are many good moments I can remember, but maybe the one that I remember with pride is my first published interview with a major newspaper (the Financial Times) on my perspective on the enterprise applications market following a strategic acquisition by a large player.
What aspect of your role do you enjoy the most? There are essentially two aspects of my role as analyst that I enjoy the most. The first is about the very activity of doing research: I am curious by nature, and I like to explore emerging technology and understand the direction of key markets. In my role I am fortunate enough to be always exposed to vendor strategies and to evolving end user demands.
The second aspect I enjoy the most is related to the activity with customers: I find it very fulfilling when satisfied customers receive valuable information and insights, which often is information they did not know they needed.
What are 3 career lessons you’ve learned while at Gartner? 1) It pays to be entrepreneurial and creative: new ideas and new ways of looking at things are always welcomed. 2) Be collaborative: sharing is the best way to enhance your competencies and be a better analyst. 3) Mentoring is crucial for future success: helping new colleagues getting up to speed is an initial effort that always pays in the end.
What advice would you give to recent new hires? Unless you have been an analyst before you’ll find that this is a unique job that goes beyond just the technical competence. It is about writing, presenting, interacting with a variety of clients, and more. The best way to master all these abilities is to learn from peers and practice a lot. Hence my suggestion would be to work closely with senior colleagues and not to be afraid of asking questions and volunteer for specific tasks. And of course, whatever is the task, practice, practice, practice.
If you could interview one person (dead or alive) who would it be and why? Ricky Gervais… wouldn’t you want to have him around… the office?
What are 3 words that best describe you? Curious, Accountable, Diligent
If you could switch your job with anyone else within Gartner whose job would you want and why? I would switch jobs with somebody in sales. I like the idea of talking to prospects, listen to the challenges they face and then being able to convey the benefits that Gartner can bring to their organizations.
Favorite Quote: Carpe diem
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