University: University of York, University of Pennsylvania
Business Unit: Consulting
Why do you like working at Gartner?
Gartner brings together theory and practice of information technology in a way that gives you a great platform to support clients. We have great research in addition to proven intellectual property assets. Our job is to make sure that these assets are properly applied in the context of our client’s specific problem. Clients are looking to you to help and you are given freedom to deliver with a great deal of intellectual firepower right behind you. You can make your own contribution to that firepower with your work and insights by collaborating with consulting and research colleagues.
What advice do you have for someone just starting out in Consulting?
Make sure you completely understand the economics of how consulting provides value to clients. You and your team need to deliver a product that gives clients something they can’t get for themselves by providing insights, advice and analysis that fosters a strong relationship and justifies their investment. You also need to do it in a way that maximizes the effectiveness and efficiency of the Gartner team. The aim of the game is to meet and exceed client expectations while also making sure that everyone on the Gartner team commits and contributes to the engagement. The best thing to do is to find the person who you think does the best job of that and get to know their methods and style. Be fully prepared to adapt and develop your own thinking and practices to that end.
What part of your job do you enjoy most?
The intelligence and technical insight of consulting colleagues. There are very few problems that the combined talents and experience of our teams can’t address. There is always someone in the practice who has the expertise you need. Putting together the right team and tackling a problem is always an absorbing challenge.
What is your favorite hobby to do when not at your job?
I spend my time away from work with my wife trying to be as good as possible at parenting to two astonishing young ladies. I’ve had less success, but have high hopes of for the future, of getting my girls to play rugby as much as possible.