Gartner Blog Network

Tag: 'web-customer-experience' Blog Posts

from the Gartner Blog Network

Making the last mile easier remains a challenge

by Gene Alvarez  |  February 27, 2014

OK so I'm sitting here waiting for a rescheduled delivery of a rug that was shipped with a signature required. Well why am I sitting here you ask, I missed...

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Selling Cookies online via facebook and Youtube

by Gene Alvarez  |  March 13, 2009

I was surfing through some of the midday news items online and came across the story of the Girl Scout that used a facebook with Youtube to sell cookies and...

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Finding someone to talk to after a merger

by Gene Alvarez  |  November 12, 2008

Well I had written about my adventures of using the CT DMV site to guide me through registering a vehicle so when I went to register the second vehicle I...

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Thoughts after two conferences

by Gene Alvarez  |  September 21, 2008

As stay up late catching up on things, I can't help but think of the many discussions I had with attendees of the Customer Relationship Management and our Web Innovations...

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