Gartner Blog Network

Tag: 'unified-communications' Blog Posts

from the Gartner Blog Network

What’s it Mean to be “Unified” in the First Place?

by Ken Agress  |  August 25, 2011

I have to admit: preparing this first blog post has proven to be one of the more interesting challenges I think I’ve faced since joining the ranks of the industry...

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Catalyst Conference Report: SaaS and Optimization

by Bill Pray  |  August 4, 2011

Catalyst Conference in San Diego last week hit high water marks for attendance and participation. I kept busy: 2 workshops, 2 presentations, 3 panels, a roundtable and the MC for...

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Lotusphere 2011

by Bill Pray  |  February 4, 2011

IBM’s theme for Lotusphere 2011 was “Get Social. Do Business.” A few of my observations: The audience had a very international flavor – more so than in years past, it...

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Marrying E-mail, IM, and Web Conferencing

by Bill Pray  |  September 17, 2010

When evaluating or discussing unified communications (UC), one of the first marriages of communications and collaboration technology that resonates with IT and users alike is that of e-mail, instant messaging...

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The Color of Web Conferencing

by Bill Pray  |  September 2, 2010


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Unified Communications – The Pitch, The Promise, The Practicality

by Bill Pray  |  August 26, 2010

Welcome to the three Ps of unified communications technologies: The Pitch “consistent unified user interface and user experience across multiple devices and media types” “to simplify and integrate all forms...

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Cisco-EMC JV Get Serious

by Eric Goodness  |  May 6, 2010

Michael Capellas gets things done.  His appointment to lead the Cisco-EMC JV - Acadia - is good news for the market and for users.  I am particularly interested in, as...

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Developing Communications Outsourcing Magic Quadrant Criteria

by Eric Goodness  |  June 28, 2009

I'm currently working to finalize the vendor criteria for the upcoming 'Communications Outsourcing and Professional Services' Magic Quadrants (for North America and Worldwide).  The name of these MQs have been...

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Nortel Bankruptcy: Enterprise Services Focused Business Can't Stand Alone

by Eric Goodness  |  January 16, 2009

I've read a lot in the past 48 hours about Nortel's Chapter 11 filing and there is a lot of speculation about the future of Nortel and its next best steps. A popular...

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