Gartner Blog Network

Tag: 'strategic-planning' Blog Posts

from the Gartner Blog Network

Does Risk Culture Eat Strategy for Breakfast?

by John A. Wheeler  |  February 3, 2015

One of the most well respected and renowned management experts, Peter Drucker, is attributed as saying, "culture eats strategy for breakfast." What I believe he meant is that without a...

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The Rising Prominence of Risk Management

by John A. Wheeler  |  March 21, 2014

With all the current hype around big data and analytics, I recently decided to explore how risk management has grown in popularity using a unique big data analytic tool - Google's...

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An Ode to Crowdsourcing

by Rob Addy  |  August 9, 2012

A while back I brutalized a Kipling classic in the name of Product Support. Well, now it’s Wordsworth’s turn. “I Wandered Lonely as a Cloud” gets a revamp in aid...

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Comments: 2

Breaking the Software Support Bundle – Do it to them before they do it to you?

by Rob Addy  |  May 10, 2012

Game theory and the desire to realize short term competitive advantage suggest that someone will eventually break open the support black box as a means to differentiate themselves. A Gartner...

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“Green Eggs and Ham” – A Support Parable?

by Rob Addy  |  April 2, 2012

Dr Seuss’s story of “Sam I am” and his reluctant friend’s aversion to trying new things is a cautionary tale for the support industry. In it, Sam attempts to convince...

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Comments: 2

"If" by Ruddy-Hard KPI-Thing

by Rob Addy  |  February 28, 2012

Rudyard Kipling's inspirational poem 'If' first appeared in his collection 'Rewards and Fairies' in 1909.  'If' contains many maxims for life, and is seen by many as an excellent blueprint...

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Support is Trendy Once More

by Rob Addy  |  February 23, 2012

Support is rad. It's hip. It's cool. It's very very trendy... Quite literally in fact. For the first time in over 4 years, Gartner has just published a Market Trends...

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Comments: 1

Strategic constipation – one of the signs of weak management

by Mark P. McDonald  |  July 22, 2009

Everyone knows that the company is facing a number of challenges.  Just ask people what is wrong and you will get an earful of reasons why things are not what...

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Comments: 2