Gartner Blog Network

Tag: 'stores' Blog Posts

from the Gartner Blog Network

Retail Has the Highest Perception of Risk for Disruption From New Market Entrants

by Robert Hetu  |  June 4, 2018

As Amazon and Alibaba continue to gain market share in several geographies, retail's existential threat is not going to wane. Other disruptive models are emerging such as the combination of...

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Past is Prologue for Digital Business in Retail

by Robert Hetu  |  April 2, 2018

A visit to Riordan Mansion, built in 1904 in Flagstaff, Arizona, reminded me that in retail what's old is new again.  I am talking about home delivery.  As I entered the...

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2018 Gartner/RIS NEWS Retail Tech Survey is Out

by Robert Hetu  |  March 29, 2018

I have provided the executive summary here, the full report can be accessed by all through a link at the end of this blog. Not an apocalypse, but an evolutionary...

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Out Of Destruction Comes Opportunity

by Robert Hetu  |  March 15, 2018

Are you prepared to reap the benefits provided by the demise of Toys"R"Us (TRU)? It still held 13.6 percent of the toy market in 2016, and the spoils will go...

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The Right Disruptive Technologies Will Delight Customers

by Robert Hetu  |  February 28, 2018

Customers are using emerging technologies to transform the ways in which they interact with retailers. Retail CIOs must help the business understand how the convergence of these technologies can be...

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Did Walmart Unintentionally Prove The Supremacy of Consistent Cross-Channel Pricing?

by Robert Hetu  |  February 22, 2018

Walmart's rate of ecommerce sales growth dropped to just 23% in Q4 after achieving nearly 50% for the first 3 quarters of the year.  While it indicated that out of...

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Retailers, When In A Hole - Stop Digging

by Robert Hetu  |  April 17, 2017

The recent spate of store closings will do nothing but hasten the decline of physical retail, while providing only short term profitability gains. Okay, so I know the US is...

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Retail receives a digital slap in the face: snap out of it!

by Robert Hetu  |  March 27, 2017

It’s time to snap out of band-aid solutions and make the shift to unified retail commerce. The question is as simple as it is complex. Does your company have a...

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The 1980s Called - They Want Their Retail Strategy Back

by Robert Hetu  |  December 30, 2016

Its taking too long. Visiting a regional mall this week reinforced the urgency of required change in the physical retail customer experience. Other than a few aesthetic changes, and some...

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Gartner Retail Research Roundup

by Robert Hetu  |  November 7, 2016

Gartner 2016 Retail Agenda   [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail Business and Technology Trends NEW: Industry Vision: Less Physical Retail Selling Space and Greater Retailer-Manufacturer Collaboration One way...

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