Gartner Blog Network

Tag: 'showrooming' Blog Posts

from the Gartner Blog Network

Our Best Retail and CG Industry Agenda - Ever!

by Robert Hetu  |  September 7, 2016

Thinking of joining us for Gartner Symposium in Orlando? Don’t miss Industry Sunday when completing your agenda. Visionary leaders will find insightful advice and opportunities to interact with industry peers....

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Goodbye Impulse, Mission Shopping is King

by Robert Hetu  |  December 30, 2015

Changes in shopper behavior are permanently transforming the retail industry.  Of the many drivers of this transformation none has spawned more digital transactions than the specificity of consumer wants.  The ubiquitous...

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Price Optimization Best Practices

by Robert Hetu  |  March 18, 2015

Gartner research conducted in Fall 2014 shows that over 50% of large retailers in the US and UK have implemented price optimization for one or more of the 4 main...

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Trick or Treat for Retailers this Holiday Season?

by Robert Hetu  |  October 31, 2014

I have been writing extensively on the issues around multichannel pricing for a few years now. As we head into this holiday season there is a clear expectation that price...

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Reverse Showrooming is Just Retailing

by Robert Hetu  |  June 5, 2014

In a continuing trend of renaming things that already exist so they can be called new, there has been a lot of hype around something called “reverse showrooming”. This ground-breaking...

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It’s All About The Benjamin’s; Maybe

by Robert Hetu  |  May 2, 2014

I have been thinking a lot about sales transference, whether between channels within a retailer or more disturbingly between retail companies. Last year I published research entitled Price and availability...

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Hard Data Highlights Successful Retail Pricing Strategies

by Robert Hetu  |  January 31, 2014

Retailers that fail to implement a strategic multichannel pricing strategy, including proactive competitive pricing and multichannel consistency, will continue to lose market share to nimble competitors.  Concluding more than a...

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Who wins in the world of me, myself & I?

by Robert Hetu  |  January 27, 2014

Unique shopping experiences are popping up in a variety of places, whether it’s renting expensive shoes or handbags or men’s ties, or socially responsible organizations like Bob’s Shoes. Men’s tailored-clothing...

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Excellent retail experiences are hard to find, yet we expect customers to pay more for in-store purchases?

by Robert Hetu  |  January 23, 2014

I hear calls for exceptional retail experiences as a way to stem the tide of declining physical store sales. On its face this makes sense but then I ask myself,...

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NRF 2014 is over retailers, now what are you going to do?

by Robert Hetu  |  January 16, 2014

Fresh after a turbulent holiday sales period where good news was in short supply, record crowds of fresh faced IT leaders mixed with seasoned retail veterans as they searched New...

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