Gartner Blog Network

Tag: 'salesforce' Blog Posts

from the Gartner Blog Network

Salesforce 2020 beyond CRM - thoughts on SWOT

by Julian Poulter  |  November 26, 2019

Last year I wrote a SWOT analysis on Salesforce's Success platform in early 2018.  I knew a few things were out of date in that analysis and having attended Dreamforce...

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In the next five years, the biggest challenge that architects of CRM systems face will be how to deliver faster

by Olive Huang  |  November 22, 2019

Here is my joke about conferences: Conferences are like fish. Day one we are all fresh. Day two we become a bit slimy. Day three we start to stink and...

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In order to succeed in the next decade, do companies need to have a purpose?

by Olive Huang  |  November 20, 2019

Back in 2013 I came to Dreamforce and wrote a blog "My Dreamforce as a Fish Market Theory". Then for the past six years I didn't come back to this...

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Amazon AWS, Google Cloud, Alibaba Cloud and now Microsoft Azure - Why does Salesforce want to run its software on all of them?

by Olive Huang  |  November 15, 2019

Today Salesforce named Microsoft Azure as its public cloud provider for marketing cloud. Microsoft counts the fourth IaaS platform on which Salesforce wants to run its software. The Salesforce relationships with...

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Should your view of the customer be singular or plural?

by Benjamin Bloom  |  March 25, 2019

Here’s a game you can play with your family on the next game night.  Ask them what a CDP is! You can tell them it’s something everyone at work is...

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