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by Hank Barnes | September 11, 2018
Recent discussions around the buying process, the sales process, and purchase regret have spurred a lot of discussion on whether we have our priorities straight. Dave Brock talks about this...
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by Hank Barnes | January 12, 2016
Over the holidays, I had a great conversation with Dave Brock. It was a far ranging discussion flowing from customer journeys, to bad social selling practices, to situational selling,...
by Hank Barnes | March 24, 2015
Think about the last time you put a lot of energy into something and then did nothing. How did that feel? For me, it feels like I totally wasted...
by Hank Barnes | September 24, 2013
In 2006, I reached out to John Holland when I was running marketing for a startup company that was combining CRM with voice integration for small businesses. John was the...