Gartner Blog Network

Tag: 'revenue' Blog Posts

from the Gartner Blog Network

Retail CIO New Year’s Resolutions, 2020

by Robert Hetu  |  December 19, 2019

Our retail team collaborated on this set of new year's resolutions for retail CIOs. The dawn of a new decade is the perfect time for retail CIOs to get serious about...

Read more »

AI Can Be A Central Nervous System

by Robert Hetu  |  December 16, 2019

It's tempting to anthropomorphize artificial intelligence (AI), particularly when devices such as Alexa and Siri increasingly employ human communication. I've been known to throw in a sharp retort every now and...

Read more »

Our Predictions for Retailers Show More Change Ahead

by Robert Hetu  |  December 9, 2019

Customers are demanding greater levels of contextualization of products and services. Retail CIOs can leverage intelligence to capture deeper insights, anticipate customer needs and proactively deliver across every touchpoint. Retailers...

Read more »

Retail Scenarios 2025 Require More Than E-commerce

by Robert Hetu  |  March 30, 2019

By 2023, e-commerce will cease to be a differentiator in the retail marketplace Retail can't survive and thrive by e-commerce alone. E-commerce is ceasing to be a stand-alone differentiator in...

Read more »

Walmart, The Empire Strikes Back Through Unified Retail Commerce

by Robert Hetu  |  February 23, 2019

Walmart may have been a sleeping giant, but it finally woke up. Its reported 4Q18 sales revenue was $138.8B with 4.3% comp store sales growth, and 43% ecommerce growth.  By...

Read more »

Retail Digital Investments Pay Off

by Robert Hetu  |  November 27, 2018

The improving economy, low unemployment, tax cuts and lower gas prices finally proved that there is not a retail apocalypse. Pent up demand is driving a great start to the...

Read more »

All Revenue Is Good Revenue Attitudes Force Compromises

by Hank Barnes  |  October 9, 2018

Revenue is important.  Growth is important.  But is all revenue good revenue?   Rarely.  But many like to say that.  They want to grow.  They want to close business. What would...

Read more »

Why CMO Don't Want to be the CEO

by Jennifer Polk  |  September 21, 2017

“If everything is important, then nothing is.”              Patrick Lencioni The scope of nearly every role, not just marketing, is expanding in all different directions. Even the janitor is tasked with...

Read more »

Digital Disruptor Amazon's Planned Acquisition of Whole Foods Could Redefine Retail Grocery Market

by Robert Hetu  |  June 20, 2017

Gartner's First Take on the Amazon acquisition of Whole Foods just published.  Amazon's deal to acquire Whole Foods Market is an example of aggressive digital disruption of a market. CIOs...

Read more »

Our Best Retail and CG Industry Agenda - Ever!

by Robert Hetu  |  September 7, 2016

Thinking of joining us for Gartner Symposium in Orlando? Don’t miss Industry Sunday when completing your agenda. Visionary leaders will find insightful advice and opportunities to interact with industry peers....

Read more »