Gartner Blog Network

Tag: 'omnichannel' Blog Posts

from the Gartner Blog Network

Transforming From Multichannel to Unified Retail Commerce

by Robert Hetu  |  January 18, 2018

Multichannel retailers face an existential crisis. Customers' buying behaviors and lifestyle choices are changing. Competitive pressures from disruptive, pure-play e-commerce players and new physical retailing models are causing radical changes...

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