Gartner Blog Network

Tag: 'leadership' Blog Posts

from the Gartner Blog Network

Doing What's Expected vs. What is Needed

by Hank Barnes  |  September 17, 2019

As businesses grow, role definitions often become more rigid.    And management usually follows suit.   New employees join the company and learn their role, with very well defined views of...

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Get Your Team Ready for this Perpetual-Change Era

by Daniel Sanchezreina  |  August 19, 2019

Gartner's ContinuousNext concept is defined as “perpetual renewal, swift delivery and interaction to consistently benefit from unending change.” It is all about the current environment that surrounds us. You, as...

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A Master Class on Leading Change (via the Coach and Captain of the Carolina Hurricanes)

by Hank Barnes  |  May 7, 2019

My favorite hockey team, the Carolina Hurricanes, just made it to the Eastern Conference finals, despite being one of the youngest (if not the youngest) teams with the lowest payroll...

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Playing Outside Your Box

by Hank Barnes  |  May 15, 2018

Job role definitions are an interesting thing.  On the one hand, it is important and valuable to have clarity over what is expected of you.  On the other hand, they...

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Leadership's Essential Role in Customer Experience

by Augie Ray  |  March 27, 2018

Many companies are striving to launch customer experience (CX) programs that will improve their growth, margin, and customer retention. In working with our clients, one of the challenges we see is...

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A Retail CIO's Role in Driving Digital Business Success

by Robert Hetu  |  March 9, 2018

In my latest research, 2018 CIO Agenda: A Retail CIO's Role in Driving Digital Business Success, I found that culture is not only a business problem. The change readiness of...

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Why CMO Don't Want to be the CEO

by Jennifer Polk  |  September 21, 2017

“If everything is important, then nothing is.”              Patrick Lencioni The scope of nearly every role, not just marketing, is expanding in all different directions. Even the janitor is tasked with...

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Balance Strategic Vision and Tactical Execution

by Jennifer Polk  |  September 7, 2017

Successful CMOs understand the need to be well-rounded, delivering and demonstrating both strategic vision and tactical execution. Marketing leaders who focus too much of one or not enough of the...

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