Gartner Blog Network

Tag: 'infocentricity' Blog Posts

from the Gartner Blog Network

Without Advanced Behavioral Segmentation Retailers Will Fail

by Robert Hetu  |  August 2, 2018

Providing every existing or potential customer with one view of the retailer, where the customer has a consistently good experience in and among the retailer's physical and digital channels, is...

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Using Algorithmic Retailing to Drive Competitive Advantage

by Robert Hetu  |  September 21, 2016

[caption id="attachment_698" align="aligncenter" width="405"] Gartner 2016[/caption] New Gartner research explores how retailers gain competitive advantage through the application of algorithms that reduce costs and grow top-line revenue. CIOs can use...

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Our Best Retail and CG Industry Agenda - Ever!

by Robert Hetu  |  September 7, 2016

Thinking of joining us for Gartner Symposium in Orlando? Don’t miss Industry Sunday when completing your agenda. Visionary leaders will find insightful advice and opportunities to interact with industry peers....

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2016 Retail Research Recap

by Robert Hetu  |  July 12, 2016

Gartner's research for the retail industry crosses all major key initiatives. [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail trends and technologies: Hype Cycle for Retail Technologies 2016 Forces not unlike wind,...

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Retail's Perfect Storm: Customers Shifting Lifestyles Cause Major Damage

by Robert Hetu  |  June 8, 2016

Recently I published a blog about Retail's Perfect Storm. In a series of new posts I will add some additional information about each of the storm's forces. The Wind: Shifting lifestyles...

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Retail's Perfect Storm

by Robert Hetu  |  May 19, 2016

Forces not unlike wind, rain, thunder and lightning have engulfed retailers in the perfect storm. The question on everyone's mind is who will survive the storm and how will it have...

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How The OODA Loop Helps Explain Algorithmic Merchandising

by Robert Hetu  |  March 9, 2016

Leveraging algorithms is the only way that merchandising can meet the customer centricity challenges of digital business and the digitalization of retail. Retail merchandisers fight a daily battle to garner...

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PIM and MDM solutions are vital for digital retail success

by Robert Hetu  |  March 4, 2016

Digital retailing requires  active management of product information, images, and attributes. Managing these consistently and effectively is required to ensure the customer has a pleasant shopping experience, yet most pure...

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Goodbye Impulse, Mission Shopping is King

by Robert Hetu  |  December 30, 2015

Changes in shopper behavior are permanently transforming the retail industry.  Of the many drivers of this transformation none has spawned more digital transactions than the specificity of consumer wants.  The ubiquitous...

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IBM Watson Helps Consumers Shop

by Robert Hetu  |  December 4, 2015

Don't miss out on those hot items for Christmas! The IBM Watson Trend App has launched for smart phones, marking a first use of smart machines to directly interact with...

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