Gartner Blog Network

Tag: 'ias' Blog Posts

from the Gartner Blog Network

Retail's Cost Dilemma - Replacing All That Free Customer Labor

by Robert Hetu  |  January 11, 2018

If you don't think robotic process automation (RPA) and intelligent automation services (IAS) are going to impact retail labor consider this, as digital commerce grows so does the need to...

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