Gartner Blog Network

Tag: 'ecommerce' Blog Posts

from the Gartner Blog Network

Past is Prologue for Digital Business in Retail

by Robert Hetu  |  April 2, 2018

A visit to Riordan Mansion, built in 1904 in Flagstaff, Arizona, reminded me that in retail what's old is new again.  I am talking about home delivery.  As I entered the...

Read more »

2018 Gartner/RIS NEWS Retail Tech Survey is Out

by Robert Hetu  |  March 29, 2018

I have provided the executive summary here, the full report can be accessed by all through a link at the end of this blog. Not an apocalypse, but an evolutionary...

Read more »

Out Of Destruction Comes Opportunity

by Robert Hetu  |  March 15, 2018

Are you prepared to reap the benefits provided by the demise of Toys"R"Us (TRU)? It still held 13.6 percent of the toy market in 2016, and the spoils will go...

Read more »

A Retail CIO's Role in Driving Digital Business Success

by Robert Hetu  |  March 9, 2018

In my latest research, 2018 CIO Agenda: A Retail CIO's Role in Driving Digital Business Success, I found that culture is not only a business problem. The change readiness of...

Read more »

Conversational Artificial Intelligence. We Need To Talk About It.

by Adrian Lee  |  October 10, 2017

Gartner released its Top Strategic Predictions for 2018 and beyond on 29th September. I heaved a sigh of relief when I saw that one of the predictions by my esteemed...

Read more »

The Cost of Data Quality: One Night of Coding and an Energy Drink

by Doug Laney  |  August 2, 2017

In 1999, the $125 million Mars Climate Orbiter notoriously crashed due to the navigation team at the Jet Propulsion Laboratory using the metric system in calculations while their colleagues at...

Read more »

Retailers, When In A Hole - Stop Digging

by Robert Hetu  |  April 17, 2017

The recent spate of store closings will do nothing but hasten the decline of physical retail, while providing only short term profitability gains. Okay, so I know the US is...

Read more »

By 2020, 50% of everyday essential products will be autoreplenished through IoT

by Robert Hetu  |  December 20, 2016

In recent research titled Predicts 2017: Digital Business Elevates the Customer Experience Well Beyond Current Retail Multichannel Capabilities analyst Mim Burt and I discuss the implications of the Internet of Things...

Read more »

Gartner Retail Research Roundup

by Robert Hetu  |  November 7, 2016

Gartner 2016 Retail Agenda   [caption id="attachment_773" align="aligncenter" width="500"] Gartner 2016[/caption] Retail Business and Technology Trends NEW: Industry Vision: Less Physical Retail Selling Space and Greater Retailer-Manufacturer Collaboration One way...

Read more »

2016 Holiday Ecommerce Tactics Build on 2015 Successes

by Kirsten Newbold  |  October 21, 2016

With the holidays fast approaching, there is no shortage of last minute ecommerce advice to be had. Realistically, if you haven’t planned for it by now, you’re down to last...

Read more »