Gartner Blog Network

Tag: 'ecommerce' Blog Posts

from the Gartner Blog Network

Retail Pricing In Stores Must Become Real Time

by Robert Hetu  |  June 21, 2018

Retailers, particularly those with stores, face a difficult challenge in supporting consistent pricing across all channels, since digital commerce pricing can be easily changed multiple times per week, day or...

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Retail Has the Highest Perception of Risk for Disruption From New Market Entrants

by Robert Hetu  |  June 4, 2018

As Amazon and Alibaba continue to gain market share in several geographies, retail's existential threat is not going to wane. Other disruptive models are emerging such as the combination of...

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Past is Prologue for Digital Business in Retail

by Robert Hetu  |  April 2, 2018

A visit to Riordan Mansion, built in 1904 in Flagstaff, Arizona, reminded me that in retail what's old is new again.  I am talking about home delivery.  As I entered the...

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2018 Gartner/RIS NEWS Retail Tech Survey is Out

by Robert Hetu  |  March 29, 2018

I have provided the executive summary here, the full report can be accessed by all through a link at the end of this blog. Not an apocalypse, but an evolutionary...

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Out Of Destruction Comes Opportunity

by Robert Hetu  |  March 15, 2018

Are you prepared to reap the benefits provided by the demise of Toys"R"Us (TRU)? It still held 13.6 percent of the toy market in 2016, and the spoils will go...

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A Retail CIO's Role in Driving Digital Business Success

by Robert Hetu  |  March 9, 2018

In my latest research, 2018 CIO Agenda: A Retail CIO's Role in Driving Digital Business Success, I found that culture is not only a business problem. The change readiness of...

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Conversational Artificial Intelligence. We Need To Talk About It.

by Adrian Lee  |  October 10, 2017

Gartner released its Top Strategic Predictions for 2018 and beyond on 29th September. I heaved a sigh of relief when I saw that one of the predictions by my esteemed...

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The Cost of Data Quality: One Night of Coding and an Energy Drink

by Doug Laney  |  August 2, 2017

In 1999, the $125 million Mars Climate Orbiter notoriously crashed due to the navigation team at the Jet Propulsion Laboratory using the metric system in calculations while their colleagues at...

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Retailers, When In A Hole - Stop Digging

by Robert Hetu  |  April 17, 2017

The recent spate of store closings will do nothing but hasten the decline of physical retail, while providing only short term profitability gains. Okay, so I know the US is...

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By 2020, 50% of everyday essential products will be autoreplenished through IoT

by Robert Hetu  |  December 20, 2016

In recent research titled Predicts 2017: Digital Business Elevates the Customer Experience Well Beyond Current Retail Multichannel Capabilities analyst Mim Burt and I discuss the implications of the Internet of Things...

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