Gartner Blog Network

Tag: 'digital' Blog Posts

from the Gartner Blog Network

Digital, Strategy and Design

by Mark P. McDonald  |  February 26, 2019

Digital leaders have salient views of the future based on a deep understanding of the customer.  They create approaches to engage customers in that future.  In consulting terms, digital leaders...

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Walmart, The Empire Strikes Back Through Unified Retail Commerce

by Robert Hetu  |  February 23, 2019

Walmart may have been a sleeping giant, but it finally woke up. Its reported 4Q18 sales revenue was $138.8B with 4.3% comp store sales growth, and 43% ecommerce growth.  By...

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Why Leading Software Vendors Are Dumping GRC for IRM

by John A. Wheeler  |  November 29, 2018

One of the most common questions I receive from software vendors has to be “what’s the difference between governance, risk and compliance (GRC) and integrated risk management (IRM) solutions?” Gartner has...

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Retail Digital Investments Pay Off

by Robert Hetu  |  November 27, 2018

The improving economy, low unemployment, tax cuts and lower gas prices finally proved that there is not a retail apocalypse. Pent up demand is driving a great start to the...

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Bypass Data Center Outsourcing Competition Smartly with Intelligent Automation Services

by Rene Buest  |  September 24, 2018

Currently, data center outsourcing (DCO) providers spend 70% to 80% of their IT budget on operations and maintenance of data centers. However, clients increasingly expect year-over-year improvements in service quality...

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Infrastructure Service Providers Cannot “Simply Survive” with “Simple” Infrastructure Services

by Rene Buest  |  September 17, 2018

Through 2020, cloud infrastructure as a service (IaaS) will cannibalize up to 25% of the infrastructure outsourcing market. A key factor in IaaS growth is the creation of new infrastructure...

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Who Drives Digital Business From the Cloud Through the Edge to the Digital Touchpoint?

by Rene Buest  |  September 8, 2018

On a flight back home from London, I found the catchy headline “Clicks meet Bricks” in British Airways’ magazine “business life”. The article highlights the new age of retail, showing...

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RPA as Part of a Retail Automation Strategy

by Robert Hetu  |  August 22, 2018

Robotic process automation (RPA) can help automate existing manual processes, but is only a step on the path toward transformational automation and algorithmic retailing. For modern retail, speed kills or,...

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Service Providers Must Act Now to Stay Relevant in a Cloud-First World!

by Rene Buest  |  August 22, 2018

Cloud computing has become the epitome of next-generation IT, and cloud-first strategies are the common approach for new IT investments. Gartner expects cloud adoption rates among organizations to jump from...

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Without Advanced Behavioral Segmentation Retailers Will Fail

by Robert Hetu  |  August 2, 2018

Providing every existing or potential customer with one view of the retailer, where the customer has a consistently good experience in and among the retailer's physical and digital channels, is...

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