Gartner Blog Network

Tag: 'communications' Blog Posts

from the Gartner Blog Network

Have a story to tell? We've got advice for you.

by Ed Gabrys  |  February 19, 2020

We've recently published a ton of tips and tricks on storytelling and persuasion. Last week we held a webinar called Storytelling Techniques That Create Enthusiasm for Your Digital Journey. If you...

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Comments: 2

Welcome and let's get durable.

by Ed Gabrys  |  February 4, 2020

You and I may not know each other - yet. My name is Ed and I'm an analyst at Gartner. My research is focused on areas that you may call, "soft...

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Comments: 6

Dealing with Complexity Requires Coordinated Communications

by Hank Barnes  |  April 30, 2019

I thought this would be the first week in 6+ years that I did not publish a new post.   I've been dealing with a very complex situation in my immediate...

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Digging Deeper Into Technology Buying in 2018

by Hank Barnes  |  January 9, 2018

As regular readers know, my research focus centers around how enterprises approach technology buying decisions (and renewal/expansion) and storytelling (which is closely related and has a significant impact on buying...

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Radical Authenticity - Its Time Has Come (But Timing Counts)

by Hank Barnes  |  June 3, 2014

A few years back, I had the opportunity to work with Nick Morgan on telling Adobe's story for the opportunity we were pursuing around Customer Experience Management.  Nick's combination of...

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Comments: 2

Acoustic Mirrors and Contextual Communications

by Hank Barnes  |  May 15, 2013

This past weekend my daughter (who I have referenced in several posts) graduated from NC State University--Summa Cum Laude and Phi Betta Kappa  and heading on to UNC Chapel Hill...

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Comments: 1

Communication Creates Calm, Confounds Critics and Cements Customer Confidence...

by Rob Addy  |  February 10, 2012

Sometimes things go wrong. It's not inevitable but it happens. How one deals with it when the proverbial brown stuff hits the proverbial fan is one of the ways in...

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Heard it on the grapevine – one of the signs of weak management

by Mark P. McDonald  |  July 24, 2009

Information is the currency of management.  In rich companies information flows across the company funding collaboration and fact based decisions.  Managers make decisions with a clear understanding of reality and...

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Developing Communications Outsourcing Magic Quadrant Criteria

by Eric Goodness  |  June 28, 2009

I'm currently working to finalize the vendor criteria for the upcoming 'Communications Outsourcing and Professional Services' Magic Quadrants (for North America and Worldwide).  The name of these MQs have been...

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Comments: 1