Gartner Blog Network

Tag: 'chat' Blog Posts

from the Gartner Blog Network

Is Interrupt-Driven Chat Really Helping Your Technology Business?

by Hank Barnes  |  September 16, 2014

I openly confess that I hate chat windows on Web sites that pop-up, without me asking for them, to interrupt my browsing experience.  They distract me from what I am...

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Just-in-Time Advocacy Marketing - A New Trust and Revenue Building Opportunity

by Hank Barnes  |  April 22, 2014

Offering Web site visitors the ability to chat---at the time of their choosing--is something that is valuable (But please, don't have your chat window pop up on the screen without...

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by Bill Pray  |  September 14, 2011

If you ask an IT professional to define presence, you may get something along the lines of: What Is Presence? The term “presence” is frequently associated with instant messaging (IM)....

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To Twitter or to Tweet?: When Will We Seem as Quaint as They All Do?

by Daryl Plummer  |  September 1, 2009

Have you noticed the outmoded forms of speech that just litter our modern world? Do you remember your grandparents talking about when their grandparents first got one of those new...

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