Gartner Blog Network

Tag: 'change-management' Blog Posts

from the Gartner Blog Network

Get Your Team Ready for this Perpetual-Change Era

by Daniel Sanchez Reina  |  August 19, 2019

Gartner's ContinuousNext concept is defined as “perpetual renewal, swift delivery and interaction to consistently benefit from unending change.” It is all about the current environment that surrounds us. You, as...

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The Never Ending Fight Against the "Safe Choice"

by Hank Barnes  |  March 26, 2019

It's an uphill battle. Anytime you have a new idea or innovation that you want to bring to a company (whether it is internal or your are a vendor selling...

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Leadership's Essential Role in Customer Experience

by Augie Ray  |  March 27, 2018

Many companies are striving to launch customer experience (CX) programs that will improve their growth, margin, and customer retention. In working with our clients, one of the challenges we see is...

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