Gartner Blog Network

Tag: 'change-management' Blog Posts

from the Gartner Blog Network

Get Your Team Ready for this Perpetual-Change Era

by Daniel Sanchezreina  |  August 19, 2019

Gartner's ContinuousNext concept is defined as “perpetual renewal, swift delivery and interaction to consistently benefit from unending change.” It is all about the current environment that surrounds us. You, as...

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The Never Ending Fight Against the "Safe Choice"

by Hank Barnes  |  March 26, 2019

It's an uphill battle. Anytime you have a new idea or innovation that you want to bring to a company (whether it is internal or your are a vendor selling...

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Leadership's Essential Role in Customer Experience

by Augie Ray  |  March 27, 2018

Many companies are striving to launch customer experience (CX) programs that will improve their growth, margin, and customer retention. In working with our clients, one of the challenges we see is...

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Marketing Must Stop before the Start of 2018

by Jennifer Polk  |  December 4, 2017

Gartner’s 2017 research shows a connected thread between marketers’ strategy, spending and organizational structures. All roads lead to the customer, from customer experience as a strategic priority to customer data and...

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Please Enlighten Me

by Carol Rozwell  |  February 23, 2017

I was having dinner the other evening in a dimly-lit restaurant. It was so dark, I had to use my flashlight app on the phone to read the menu. The...

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Positivity vs. Toxicity

by Carol Rozwell  |  May 16, 2016

So here I am sitting in the Orlando airport (and who hasn't been here) waiting for a flight. This time, the security lines were short and now I realize I...

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Managers! Why are you telling employees you don't want them to collaborate?

by Carol Rozwell  |  April 25, 2016

Collaboration is the oft-stated goal of a myriad of technology deployments from knowledge management to social software to digital workplace. Managers tell Gartner they want to reduce duplicated effort and...

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Watch your language!

by Carol Rozwell  |  February 10, 2016

I’m working on a presentation about diversity for the upcoming Gartner Business Process Transformation and Management Summit in London next month. As I was designing the presentation, I cataloged some of...

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The Ripples Change Their Size But Never Leave The Stream

by Stephen White  |  January 29, 2016

As many mourn the passing of David Bowie this month, and one considers the extent of his impact over more than four decades, it's interesting to ponder how much has changed during that...

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Digital Workplaces Need a Balance of Aptitudes

by Carol Rozwell  |  November 4, 2015

At some point in my childhood I needed glasses. When I got that first pair of spectacles, I began to notice all the other people in my milieu who also...

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