Gartner Blog Network

Tag: 'artificial-intelligence' Blog Posts

from the Gartner Blog Network

Bypass Data Center Outsourcing Competition Smartly with Intelligent Automation Services

by Rene Buest  |  September 24, 2018

Currently, data center outsourcing (DCO) providers spend 70% to 80% of their IT budget on operations and maintenance of data centers. However, clients increasingly expect year-over-year improvements in service quality...

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Thoughts and Top Trends from the Tech Show IFA 2018

by Manjunath Bhat  |  September 9, 2018

Top Trends: Ecosystem around conversational interfaces getting stronger One of the top trends is that conversational interfaces underpinned by AI technologies now have an ecosystem developing around them. While Apple...

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Use Digital Workplace Programs to Augment, Not Replace, Humans With AI

by Manjunath Bhat  |  September 2, 2018

In a world that increasingly makes the AI-doomsday seem imminent, it is easy for the voice of reason to be silenced.  Hence my colleague , Matt Cain and I decided to...

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Gartner’s Cool Vendors in AI for Banking and Investment Services, 2018

by Moutusi Sau  |  May 2, 2018

The interest in AI among CIOs of banking and investment services is close to the peak of hype right now. The Cool Vendors in this document are applying AI-based technologies...

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What Makes AI Business Cases So Different?

by Moutusi Sau  |  February 9, 2018

          Moutusi Sau | February 9, 2018 Artificial Intelligence is everywhere right now. If you are the decision maker in your organization and have been told...

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Retail's Cost Dilemma - Replacing All That Free Customer Labor

by Robert Hetu  |  January 11, 2018

If you don't think robotic process automation (RPA) and intelligent automation services (IAS) are going to impact retail labor consider this, as digital commerce grows so does the need to...

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Conversational Artificial Intelligence. We Need To Talk About It.

by Adrian Lee  |  October 10, 2017

Gartner released its Top Strategic Predictions for 2018 and beyond on 29th September. I heaved a sigh of relief when I saw that one of the predictions by my esteemed...

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Gen AI — Artificial Intelligence Empowers a Generation of Radical Thinkers

by Pete Basiliere  |  October 3, 2017

The generation born after 2010 only knows a world with artificial intelligence technology. Prepare for Generation AI family members, consumers and workers who are creative, empowered and radical thinkers. Maverick*...

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VPA Monogamy Overrated! Ready for Tiered, Multi-VPA Voice Interactions?

by Werner Goertz  |  September 7, 2017

Alexa-Cortana interactions mark the beginning of a trend for Virtual Personal Assistants (VPAs) to leverage each others’ strengths. Rather than fighting over dominance and exclusivity, cooperation is key (tell that...

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Using AI to Drive Smart Automation in Retail

by Robert Hetu  |  May 16, 2017

Retailers must use AI to automate and deliver better decisions and make it possible for associates to be customer experience differentiators.  Multichannel retailers are facing an existential crisis. Consumers' buying...

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