Gartner Blog Network

Tag: 'artificial-intelligence' Blog Posts

from the Gartner Blog Network

Conversational Artificial Intelligence. We Need To Talk About It.

by Adrian Lee  |  October 10, 2017

Gartner released its Top Strategic Predictions for 2018 and beyond on 29th September. I heaved a sigh of relief when I saw that one of the predictions by my esteemed...

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Gen AI — Artificial Intelligence Empowers a Generation of Radical Thinkers

by Pete Basiliere  |  October 3, 2017

The generation born after 2010 only knows a world with artificial intelligence technology. Prepare for Generation AI family members, consumers and workers who are creative, empowered and radical thinkers. Maverick*...

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VPA Monogamy Overrated! Ready for Tiered, Multi-VPA Voice Interactions?

by Werner Goertz  |  September 7, 2017

Alexa-Cortana interactions mark the beginning of a trend for Virtual Personal Assistants (VPAs) to leverage each others’ strengths. Rather than fighting over dominance and exclusivity, cooperation is key (tell that...

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Using AI to Drive Smart Automation in Retail

by Robert Hetu  |  May 16, 2017

Retailers must use AI to automate and deliver better decisions and make it possible for associates to be customer experience differentiators.  Multichannel retailers are facing an existential crisis. Consumers' buying...

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Gartner’s Cool Vendors in AI for Banking and Investment Services

by Moutusi Sau  |  May 11, 2017

Artificial Intelligence has taken the world of banking and investment services by storm. The suite of tools available in AI is creating products that reduce the time and increase the...

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Centaur Intelligence: Half-Human, Half Machine

by Svetlana Sicular  |  September 20, 2016

I call the symbiosis of a man and a machine Centaur Intelligence, in which the head is always human: people do at what they excel — curiosity, creativity and compassion....

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Smart Machines - Time for Digital Justice?

by Robert Hetu  |  September 25, 2015

A digital justice system utilizes smart machines to adjudicate based on extensive knowledge and a built in bias toward the presumption of innocence. In its most aggrandized form the digital...

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Human or Chatbot

by Angela Mcintyre  |  May 11, 2011

When I have trouble with a product, I often find myself  on the company's website tracking down how to fix it.  Often the info on the webpages doesn't go deep enough to...

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