Gartner Blog Network

Tag: 'amazon' Blog Posts

from the Gartner Blog Network

Retail Digital Investments Pay Off

by Robert Hetu  |  November 27, 2018

The improving economy, low unemployment, tax cuts and lower gas prices finally proved that there is not a retail apocalypse. Pent up demand is driving a great start to the...

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Is Technology Winning Retail Customers?

by Robert Hetu  |  November 14, 2018

In a NYC neighborhood becoming synonymous with experimental retail installations, Soho provides a living laboratory for observation of human shopping behavior. During my recent visit, UNIQLO was a clear winner, sporting lines...

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Amazon's 4-Star Store a 1-Star Experience

by Robert Hetu  |  November 13, 2018

Much has been written about the merchandising, or lack thereof in Amazon's 4-Star stores, but my visit to it's Spring Street location in NYC was disappointing. Curiosity was clearly the driver...

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Digital Transformation: No Pain, No Gain

by Augie Ray  |  October 5, 2018

Is there any business catchphrase more ubiquitous nowadays than "digital transformation"? Everyone craves the agility, innovation, relevance,  engagement, reputation, loyalty, and brand advocacy that digital transformation promises. But how many are willing...

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Search Marketing’s Next Hurrah

by Anna Maria  |  August 23, 2018

Twenty years ago,  Google was founded, disrupting marketing’s playbook. Seemingly overnight, marketing leaders needed specialists to help them figure out how to incorporate search advertising into their media mix and how...

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Retail Has the Highest Perception of Risk for Disruption From New Market Entrants

by Robert Hetu  |  June 4, 2018

As Amazon and Alibaba continue to gain market share in several geographies, retail's existential threat is not going to wane. Other disruptive models are emerging such as the combination of...

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Past is Prologue for Digital Business in Retail

by Robert Hetu  |  April 2, 2018

A visit to Riordan Mansion, built in 1904 in Flagstaff, Arizona, reminded me that in retail what's old is new again.  I am talking about home delivery.  As I entered the...

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2018 Gartner/RIS NEWS Retail Tech Survey is Out

by Robert Hetu  |  March 29, 2018

I have provided the executive summary here, the full report can be accessed by all through a link at the end of this blog. Not an apocalypse, but an evolutionary...

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Out Of Destruction Comes Opportunity

by Robert Hetu  |  March 15, 2018

Are you prepared to reap the benefits provided by the demise of Toys"R"Us (TRU)? It still held 13.6 percent of the toy market in 2016, and the spoils will go...

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Just Published: New Assessments of AWS, Azure and GCP Cloud IaaS

by Marco Meinardi  |  March 13, 2018

Gartner has just published the updated cloud IaaS scores for Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP). Gartner clients are normally used to see these updates...

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