Gartner Blog Network

Tag: 'algorithmic-retailing' Blog Posts

from the Gartner Blog Network

Post-COVID-19, Retailers Must Get FMCG Demand Right

by Robert Hetu  |  June 11, 2020

Fast-moving consumer goods (FMCG) retailers were deemed essential during the COVID-19 crisis and grew top-line sales. But now they face significant challenges from the aftermath. They must return to operational...

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AI Can Be A Central Nervous System

by Robert Hetu  |  December 16, 2019

It's tempting to anthropomorphize artificial intelligence (AI), particularly when devices such as Alexa and Siri increasingly employ human communication. I've been known to throw in a sharp retort every now and...

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Our Predictions for Retailers Show More Change Ahead

by Robert Hetu  |  December 9, 2019

Customers are demanding greater levels of contextualization of products and services. Retail CIOs can leverage intelligence to capture deeper insights, anticipate customer needs and proactively deliver across every touchpoint. Retailers...

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AI Will Transform Retail Merchandising For Those Who Are Ready For Change

by Robert Hetu  |  June 28, 2019

Retailers are aware of the significant opportunity to leverage vast amounts of customer data to drive in-depth customer analytics that enhance merchandising processes through AI. The goal is creating customer-centric...

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Retail Scenarios 2025 Require More Than E-commerce

by Robert Hetu  |  March 30, 2019

By 2023, e-commerce will cease to be a differentiator in the retail marketplace Retail can't survive and thrive by e-commerce alone. E-commerce is ceasing to be a stand-alone differentiator in...

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When Digital Business Strategies Go Wrong, Go Back To Basics

by Robert Hetu  |  February 27, 2019

Recent visits to three different AMC movie theaters highlighted for me a clear success factor for building a great digital business strategy. Customers must be the primary beneficiaries of digital...

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RPA as Part of a Retail Automation Strategy

by Robert Hetu  |  August 22, 2018

Robotic process automation (RPA) can help automate existing manual processes, but is only a step on the path toward transformational automation and algorithmic retailing. For modern retail, speed kills or,...

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Retail Pricing In Stores Must Become Real Time

by Robert Hetu  |  June 21, 2018

Retailers, particularly those with stores, face a difficult challenge in supporting consistent pricing across all channels, since digital commerce pricing can be easily changed multiple times per week, day or...

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2018 Gartner/RIS NEWS Retail Tech Survey is Out

by Robert Hetu  |  March 29, 2018

I have provided the executive summary here, the full report can be accessed by all through a link at the end of this blog. Not an apocalypse, but an evolutionary...

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Walmart's Freshness Algorithm; A Great Example of Algorithmic Retailing

by Robert Hetu  |  March 13, 2018

When I introduced the concept of algorithmic retailing two years ago my definition was simple. The application of big data through advanced analytics across an increasingly complex and detailed retail...

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