Gartner Blog Network

Tag: 'add-new-tag' Blog Posts

from the Gartner Blog Network

Customer Data Integration: Think Ideally! Act Pragmatically!

by Kristin Moyer  |  April 15, 2009

Mary Knox here. As Stessa Cohen and I continue our research on customer data integration (CDI) and multi-channel integration (MCI), I am reminded again of the need to focus on...

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Comments: 3

Healthcare 2.0: Better Tweetment?

by Wes Rishel  |  April 12, 2009

I enjoyed Carleen Hawn's Take Two Aspirin And Tweet Me In The Morning: How Twitter, Facebook, And Other Social Media Are Reshaping Health Care. Not the typical "wall of evidence"...

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Comments: 2

IT loves application suites, but CRM efforts are mostly best of breed.

by Michael Maoz  |  April 9, 2009

Since I'm on vacation today, I'm going to say it: the forecast for CRM applications: partly Cloud-y. Forget the camp, though, and hear what my clients are struggling with. The...

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Large Company CIOs Could Find Tighter Budgets for Years to Come

by French Caldwell  |  March 26, 2009

Two weeks ago I wrote about Fed Chairman Ben Bernanke's proposals for a systemic risk authority.  Now U.S. Treasury Secretary Timothy Geitner is presenting proposals to Congress for that authority. ...

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"Innovation will happen because there is no other choice."

by Michael Maoz  |  March 24, 2009

I heard Andy Brown, the director and head of strategy, architecture and optimization at Bank of America / Merrill Lynch say the above, and it gave me a bit of...

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Lean, CMMI, Iterative and Agile – The war’s not over but there is a ceasefire.

by David Norton  |  March 16, 2009

As this is my first blog let me start by giving a quick introduction.  I am based in the UK just outside London. I am a Londoner but I don’t...

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To Successfully Centralize – Don’t Stress Commonalities, Stress Differences?

by Kristin Moyer  |  March 3, 2009

Hi, Mary Knox here. Over the past few weeks, I’ve spoken with a number of clients about their efforts to centralize data or processes, both to reduce costs and to...

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Is Now the Right Time to Take On PayPal ?

by Kristin Moyer  |  February 25, 2009

Alistair Newton here. With numerous parts of the global financial services industry suffering at the hands of sub prime, credit crunch and general evaporation of customer confidence, for many their...

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Back on the beat

by Gene Alvarez  |  February 24, 2009

Well after a bout with laptops that were either stepped on by a fellow traveler or died while in front of a client. I've finally back online with yet another...

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Steal this book! to get ahead of the leadership curve

by Mark P. McDonald  |  February 21, 2009

Executives are starting to be bombarded with books on how they need to lead in tough times. One of the first is from the influential author Ram Charan, noted consultant...

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