Gartner Blog Network

Tag: 'add-new-tag' Blog Posts

from the Gartner Blog Network

How the App-Web Disconnect Affects Digital Marketing Experiences

by Andrew Frank  |  March 4, 2013

Reviewing email on my iPad, I get a message from LinkedIn reminding me that I have important invitations waiting. I’ve been remiss! Fortunately, LinkedIn totally gets convenience: there’s an “Accept”...

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Comments: 2

Tweet this! Defining the Social CRM Vendor Market.

by Michael Maoz  |  October 15, 2010

New on this morning is The Concise Social CRM Vendor Guide (if you are a client, you can download it: ) For me one of the best outcomes was...

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Comments: 2

To Twitter or to Tweet?: When Will We Seem as Quaint as They All Do?

by Daryl Plummer  |  September 1, 2009

Have you noticed the outmoded forms of speech that just litter our modern world? Do you remember your grandparents talking about when their grandparents first got one of those new...

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Comments: 5

Lending Needs to Become More Buyer-Centric

by Kristin Moyer  |  August 28, 2009

I've seen the financial crisis make it tempting for banks to focus internally in order to reduce costs, deal with post-merger integration and other matters related to the financial crisis....

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Comments: 3

Pay careful attention to the proposals, but hold on to your wallet.

by Kristin Moyer  |  June 23, 2009

On 17 June 2009, in a report titled "A New Foundation: Rebuilding Financial Supervision and Regulation," U.S. President Barack Obama called for "a sweeping overhaul of the financial regulatory system."...

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I'm Not Banking on Random Acts of Kindness

by Kristin Moyer  |  June 18, 2009

David Furlonger and Alistair Newton here – today we came across a new customer service offering that caught our attention and caused us to consider why it is always non-financial...

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Comments: 3

Discover Card Yet to "Discover" CRM

by Robert Desisto  |  June 3, 2009

I am new to the Gartner Blogsphere. I will be using this space to share real world situations. No theory, just plain real world circumstances.  My first post is my...

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Comments: 12

Email is dead, taken out by Twitter, chat and communities.

by Michael Maoz  |  May 10, 2009

I have been analyzing the data from my recent Customer Service Magic Quadrant that was published in March. There are about 375 references in the database, and they include businesses/organizations/...

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Comments: 13

How do You Build a New Brand?

by Richard Fouts  |  May 8, 2009

This blog is for people in technology marketing and sales. However, many of the things we discuss apply to marketers in any industry. For example: You've just spun off a...

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Comments: 2

SCM - Sharing the Wealth Sounds Good, But Be Careful What You Ask For

by Dwight Klappich  |  April 23, 2009

With the global economic crisis supply chain organizations are looking for any way they can to drive better performance with minimal if any investment. Many supply chain management (SCM) are...

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