Gartner Blog Network

Category: 'uncategorized' Blog Posts

from the Gartner Blog Network

Nothing drives innovation quite like a war

by Bill Ray  |  September 15, 2019

Cutting supplies of American technology might temporarily undermine Chinese companies, but it’s also spurring those companies to push what can be made elsewhere. Chinese capital is being poured into developing...

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"Trust, but Verify" by Duy Nguyen

by Debbie Wilson  |  September 13, 2019

Trust, but Verify – Where systems integration heads north, automated business processes head south, and a happy ending for the customer because manual processes still exist Recently I took a...

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Going Direct? Got Tools?

by Charles Golvin  |  September 12, 2019

I bought a wrench. I've been cycling for a long time and do all the maintenance on my bikes, so I own a number of specialized tools. I friend recommended...

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Generation AI Must Be Protected From a Dystopian Future

by Pete Basiliere  |  September 11, 2019

Millions of our youngest people, children under 10 years old, are exposed to misleading and biased uses of artificial intelligence. What will you do about it? We are a digital...

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What Texas barbecue can teach us about customer experience

by Benjamin Bloom  |  September 11, 2019

Consumers can be rewarded, gamified, and otherwise nudged to return to your business.  Yet there is something durable and inspiring about a business that uses none of those tricks, focusing...

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New September Publications

by Jitendra Subramanyam  |  September 6, 2019

The Chief Data and Analytics Officer Research Team published the following last month: Data & Analytics Quality and Ethics: Rationales for the Idealistic Imperative in Business https://www.gartner.com/doc/3957016 Are you perplexed...

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Google’s revoked Android license has global consequences

by Annette Zimmermann  |  September 4, 2019

With several product announcements expected this fall, I am highlighting how the ongoing issue between Google and Huawei impacts the smartphone market on a global level. On May 21st we...

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Reinvent the Way You Identify Your Next Product Manager

by Deacon Wan  |  September 1, 2019

Top-performing digital businesses are implementing product management practices and product-centric delivery models. These leading organizations are looking hard at different ways to identify and recruit Product Managers as there are...

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How CX Changes When Your Customer is a Thing

by Don Scheibenreif  |  August 29, 2019

  Digital society is emerging around us. It is the collection of people, organizations and things that are engaged in persistent digital interactions. What's more, Internet-connected things and ambient artificial...

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