Who's Blogging
- Andrew White
- John Wheeler
- Jim Hare
- Bill Ray
- Marty Resnick
- Debbie Wilson
- Anna Maria
- Charles Golvin
- Pete Basiliere
- Benjamin Bloom
- Dave Egloff
- Vivek Swaminathan
- Hank Barnes
- Mark Mcdonald
- Jitendra Subramanyam
- Michael Woodbridge
- Annette Zimmermann
- Deacon Wan
- Mike Wonham
- Don Scheibenreif
- Steve Rietberg
- Alex Gash
- Lizzy Foo
- Andrew Frank
- Camden Jones
- Aparajita Mazumdar
- Jane Anne
- Sally Witzky
- Daniel Sanchezreina
- David Furlonger
- Christophe Uzureau
- Mark Atwood
- Clare Dietz
- Jack Mackinnon
- Chris Ross
- Avivah Litan
- Augie Ray
- Hanns Koehler
- Marc Brown
- Noah Elkin
- Claire Tassin
- Lydia Leong
- Andrew Marder
- Rene Buest
- Laurel Erickson
- Olive Huang
- Christian Ruzich
- Derek Stubbs
- Merv Adrian
- Rick Lafond
Nothing drives innovation quite like a war
by Bill Ray | September 15, 2019
Cutting supplies of American technology might temporarily undermine Chinese companies, but it’s also spurring those companies to push what can be made elsewhere. Chinese capital is being poured into developing...
"Trust, but Verify" by Duy Nguyen
by Debbie Wilson | September 13, 2019
Trust, but Verify – Where systems integration heads north, automated business processes head south, and a happy ending for the customer because manual processes still exist
Recently I took a...
Going Direct? Got Tools?
by Charles Golvin | September 12, 2019
I bought a wrench.
I've been cycling for a long time and do all the maintenance on my bikes, so I own a number of specialized tools. I friend recommended...
Generation AI Must Be Protected From a Dystopian Future
by Pete Basiliere | September 11, 2019
Millions of our youngest people, children under 10 years old, are exposed to misleading and biased uses of artificial intelligence. What will you do about it?
We are a digital...
What Texas barbecue can teach us about customer experience
by Benjamin Bloom | September 11, 2019
Consumers can be rewarded, gamified, and otherwise nudged to return to your business. Yet there is something durable and inspiring about a business that uses none of those tricks, focusing...
Three Steps to Simplify Product Lines at Midsized Enterprises
by Vivek Swaminathan | September 10, 2019
...
New September Publications
by Jitendra Subramanyam | September 6, 2019
The Chief Data and Analytics Officer Research Team published the following last month:
Data & Analytics Quality and Ethics:
Rationales for the Idealistic Imperative in Business
https://www.gartner.com/doc/3957016
Are you perplexed...
Google’s revoked Android license has global consequences
by Annette Zimmermann | September 4, 2019
With several product announcements expected this fall, I am highlighting how the ongoing issue between Google and Huawei impacts the smartphone market on a global level.
On May 21st we...
Reinvent the Way You Identify Your Next Product Manager
by Deacon Wan | September 1, 2019
Top-performing digital businesses are implementing product management practices and product-centric delivery models.
These leading organizations are looking hard at different ways to identify and recruit Product Managers as there are...
How CX Changes When Your Customer is a Thing
by Don Scheibenreif | August 29, 2019
Digital society is emerging around us. It is the collection of people, organizations and things that are engaged in persistent digital interactions. What's more, Internet-connected things and ambient artificial...
